Intuit

www.intuit.com
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4 people found this helpful  

I feel like a prisoner, beyond hope. Worst mistake of my life to accept this job.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Representative in Plano, TX
Current Employee - Technical Support Representative in Plano, TX

I have been working at Intuit full-time (less than a year)

Pros

Excellent benefits, stable company. Good intentions.

Cons

Mental slavery. They pay well enough to tempt the highly intelligent, but then force them to provide pandering to morons. Do not delude yourself, this is nothing more than a typical call center job with handle times, etc. You will be supervised by someone who has never done your job and can neither support nor understand you. You will expected to be grateful for the honor of having your position, then trampled on as the dirt you are regarded as.

Advice to ManagementAdvice

Empathy. Not for your idiot clientele, but for your workforce. Find a way to better foster the harnessed brilliance of the customer front line. We are both your greatest weakness and strength. Attn: Brad. You are regarded as a "normal" guy who wrote a program to make life easier for your wife. That is a very marketable image, but are you that same man? Do you condone the emotional abuse your frontline agents endure to increase your profits?

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

1713 Other Employee Reviews for Intuit (View Most Recent)

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  1.  

    Great Company thrives on Innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Human Resources in Mountain View, CA
    Current Contractor - Human Resources in Mountain View, CA

    I have been working at Intuit as a contractor (more than 3 years)

    Pros

    Work with smart people
    They hire the best and the brightest
    Internal 1st mentality which allows employees to move up
    Excellent Comp and Benefits

    Cons

    None I can think of.

    Advice to ManagementAdvice

    Great Job!

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    a good company with lots of smart people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Intuit full-time (more than 10 years)

    Pros

    competitive salary, good benefits and working conditions.
    smart people,

    Cons

    always changing, lots of re orgs, do more with less, challenging environment, decision making sometimes can take longer than necessary

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Intuit

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