Intuit – “A great place to work, great products to use”

Pros

Integrity without compromise
Great people who care
Great products customers need
Strong leaders who have a vision and the courage to embrace change

Cons

Lost our edge in recent years on innovation and customer delight
In the midst of difficult change to improve customer experience
This period of change is absolutely the right thing, but painful in the meantime

Advice to Senior Management

Stick with the path to reinvigorate innovation and creativity
Don't be distracted by the difficulty of the change journey
Focus on improving customer experience