Intuit

  www.intuit.com
  www.intuit.com
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10 people found this helpful  

Change is good, except when...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Group Marketing Manager in Mountain View, CA
Former Employee - Group Marketing Manager in Mountain View, CA

I worked at Intuit

Pros

For the most part, REALLY smart people. A CEO who "gets" strategy and is open to other people's opinions. A strong focus on customers added to the strengths resulting from a data-driven culture (at least through 2008) made it a place where you could be proud of the work you did.

Cons

In 2008, Intuit acquired a small unprofitable company whose CEO happened to be the golden child of Intuit's Chairman. While this acquisition only affected the Mountain View headquarters (Intuit's Small Business Division), it had a dramatic impact on the culture. The environment rapidly shifted from a focus on rational and data-driven decision making to an environment where self-serving opinions, politics and strong-arming of employees became the norm. This shift is mainly attributable to that small company's CEO being "integrated" into Intuit's ranks despite his open contempt for Intuit's ways.

Intuit's culture needed to change. But changing a culture to adapt to a new reality doesn't mean you need to violate the company's core values such as "it's the people", "integrity without compromise" or "think smart, move fast." Unfortunately, these values are now being trampled on a daily basis.

Today, a much larger number of employees is looking to leave. Screaming in meetings is apparently no longer frowned upon and employees driven to tears is becoming habitual.

Advice to ManagementAdvice

Dare to call out people who are not living Intuit's values -- unless your intent is in fact to trample them, which I doubt.
Continue your journey of change -- but not at the expense of what made Intuit the successful and growing company it had become over the past 20+ years.
Be strong. Do not let politics and personal agendas change the course of the company. Nobody will win in the end.

Approves of CEO

1649 Other Employee Reviews for Intuit (View Most Recent)

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  1. 1 person found this helpful  

    You own your own career.... both a good and difficult thing to navigate...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Human Resources Individual Contributor in Mountain View, CA
    Current Employee - Human Resources Individual Contributor in Mountain View, CA

    I have been working at Intuit

    Pros

    Competent leadership.
    Smart employees (some of the best talent in the bay)
    Increasing speed in dev and work cycles. They are working on reducing meeting load.
    Social and work life balance atmosphere...get called out if your working too much...work smart not long hours.

    Cons

    Communication and transparency could be a bit better.
    Meeting loads in HR are ridiculous right now. (80% meetings)
    Lots of change, lots or organization and re-organization
    Hiring new talent then letting them go 6-12 months later? Bad planning!
    Growing pains, switching from desktop to web to mobile

    Advice to ManagementAdvice

    Set clear communication
    It's the people! Focus on making your employees happy (if they have the right skill sets for a mobile, social, global company) and invest in them heavily!

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX

    I have been working at Intuit

    Pros

    Intuit does a great job of caring for its people and treating them with dignity and respect. When there are layoffs or people are not a great fit, they treat them in a way that is much better than other companies typically do. They invest a bunch in leadership development. They encourage people to give back to the community through allowing all employees 32 hours of paid time to serve in volunteer capacity.

    Cons

    Some times priorities can swing too much in one direction and forget to retain old best practices. 401K match seems low.

    Advice to ManagementAdvice

    Stay focused on serving customers well and being a company that employees and customers love.

    Recommends
    Approves of CEO
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