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Helpful (10)

Change is good, except when...

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Group Marketing Manager in Mountain View, CA
Former Employee - Group Marketing Manager in Mountain View, CA

I worked at Intuit

Approves of CEO
Approves of CEO

Pros

For the most part, REALLY smart people. A CEO who "gets" strategy and is open to other people's opinions. A strong focus on customers added to the strengths resulting from a data-driven culture (at least through 2008) made it a place where you could be proud of the work you did.

Cons

In 2008, Intuit acquired a small unprofitable company whose CEO happened to be the golden child of Intuit's Chairman. While this acquisition only affected the Mountain View headquarters (Intuit's Small Business Division), it had a dramatic impact on the culture. The environment rapidly shifted from a focus on rational and data-driven decision making to an environment where self-serving opinions, politics and strong-arming of employees became the norm. This shift is mainly attributable to that small company's CEO being "integrated" into Intuit's ranks despite his open contempt for Intuit's ways. Intuit's culture needed to change. But changing a culture to adapt to a new reality doesn't mean you need to violate the company's core values such as "it's the people", "integrity without compromise" or "think smart, move fast." Unfortunately, these values are now being trampled on a daily basis. Today, a much larger number of employees is looking to leave. Screaming in meetings is apparently no longer frowned upon and employees driven to tears is becoming habitual.

Advice to Management

Dare to call out people who are not living Intuit's values -- unless your intent is in fact to trample them, which I doubt. Continue your journey of change -- but not at the expense of what made Intuit the successful and growing company it had become over the past 20+ years. Be strong. Do not let politics and personal agendas change the course of the company. Nobody will win in the end.

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  1. Good place to work if you care about work/life balance and good pay package

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Mountain View, CA
    Current Employee - Engineer in Mountain View, CA

    I have been working at Intuit

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Good pay and benefits package Flexible work schedule work/life balance

    Cons

    not innovative lots of politics so-so technical talent constant changes and many rounds of layoff in the past couple years

    Advice to Management

    Hire some innovative people with great execution skills.


  2. Be Agile

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great people, realistic in their position in the market. Open to learning new things. On a growth path. Benefits are top notch.

    Cons

    Extreme fast pace (depending on your department). Same as any company who is competitive (so really this isn't a con) - it can be exhausting. If you don't like change - then this is not the company for you.

    Advice to Management

    Be aware of scope creeep -- the reductions over the past year i understand and know how difficult this was on you to make the decisions. However, in many instances the work didn't go away - it moved to someone else or was spread across the team.


There are newer employer reviews for Intuit
There are newer employer reviews for Intuit

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