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4 people found this helpful

APD - More dysfunctional than they realize...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Manager in Plano, TX
Former Employee - Senior Manager in Plano, TX

I worked at Intuit full-time (more than 3 years)

Pros

CEO Brad Smith and Founder Scott Cook are top caliber, as are many at corporate in Mountain View. Intuit has pockets that truly make it one of the best companies to work for. There are great people, but beware APD is not the Intuit you read about.

Cons

- APD - Accounting Professional Division is using archaic methods of tracking support, marketing and sales performance.
- Don't move anyone's cheese should be the mantra.
- There is a leadership arrogance of "not our fault" with backed by 10+ year employees telling the VP of Service, Support and Sales what he wants to hear.
- If you enjoy meetings to determine if you should have meeting so that other meetings can be created this is the group for you.
- Reviews net it out, fall in line or get out.
- Eventually "old world" tactics and style will eat you alive.
- It's a mixed bag in management. Most from real tech companies end up banging their head against a wall unless closing your door to your office, being in meetings and working 9:30 to 4:30 spells change to you.

Advice to ManagementAdvice

Fast is not chasing your tail and dropping your price each year. Your sales people are smarter than you realize, communicate with them and quit the BS. This means stop smiling while silos are everywhere that prohibit growth...your competitors are slowly eating you alive. Larry Lacerte would be so disappointed what you did to his company.

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. 1 person found this helpful

    Intuit is a roller coaster due to senior management changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Intuit full-time (more than 8 years)

    Pros

    At the very top, Brad Smith and team are well respected and keep things moving in the right direction. The issue comes at the VP layer below them. At this level its all over the map. Some very good business driven leaders that prepare for true succession management while others are blatant narcissists.

    Cons

    To continue on from the Pros section, don't get me wrong, I expect the top folks to have huge egos, but at Intuit its the classic Peter Principle VP that feels that their title makes them the smartest person in the room. Total disrespect for the chain of command, coupled with a non-filtered thought process and explosive delivery, makes for some very difficult meetings.

    Typically a VP is (always) brought in (never promoted from within). That VP cleans house at the director level and brings in their entourage, which is fairly typical. So always check to see where the current VP and directors came from. If you are not a fan of that management style; continue looking.

    Advice to ManagementAdvice

    Take the employee surveys seriously.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Good becoming bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Manager in Tucson, AZ
    Former Employee - Community Manager in Tucson, AZ

    I worked at Intuit full-time (more than 3 years)

    Pros

    Used to have good values and kept that startup feel

    Cons

    Slowly becoming more corporate and shedding values - literally they took them from their 10 core values down to 6

    Advice to ManagementAdvice

    Get rid of Brad Smith and bring in someone with integrity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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