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it used to be a great place to work, now it's just ok

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Mountain View, CA
Current Employee - Director in Mountain View, CA

I have been working at Intuit

Recommends
Disapproves of CEO
Recommends
Disapproves of CEO

Pros

-great leadership development tools and programs
-good, talented people
-great salary & benefits
-interesting customer problems

Cons

-very management heavy...lots of bureaucracy, silos, unbalanced say/do ratios. You need a committee of at least 5 VP-level folks (Engineering, Product Management, Sales, Marketing, and Service/Support) to make even small decisions.
-has lost its way as a product company, or at least has decided that it wants to play a different way. The new sr leadership team doesn't have deep experience creating & winning with products so they're focusing on acquisitions. As a product person, if I wanted to spend my time integrating offerings & companies I would rather work for Cisco, HP, or Oracle...

Advice to Management

This isn't advice per se, but it became tiring to hear about all the change needed without hearing anything about how the leadership team is doing so. The implication was always "we need different employees".

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  1. Helpful (3)

    Too political to be a GPTW

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in San Diego, CA
    Current Employee - Senior Systems Engineer in San Diego, CA

    I have been working at Intuit

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great benefits, especially insurance and stock options
    Flexibility for working from home
    The site facilities are really well done and great cafeteria in San Diego!

    Cons

    too political
    strong leaders are not able to move up
    too much hiring from outside, serious cronyism amongst upper management

    Advice to Management

    Focus on a couple things and do them well
    Stop buying the competition and focus on the real problem of why we can't innovate
    Stop acting like a really large company and start thinking more like a small company


  2. Helpful (6)

    disengagement is rampant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Tucson, AZ
    Current Employee - Senior Manager in Tucson, AZ

    I have been working at Intuit

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    benefits - excellent benefit package
    compensation package - salary/bonus, etc

    Cons

    senior leaders are not held accountable to results and deliver sub-standard work. This is tolerated and those who go above and beyond are not rewarded in any way. Employee development seems to stop once you reach a certain level. Expectations seem different for different levels of employees with regard to devleoping employees. If a frontline manager was not having performance conversations or coaching a frontline agent, they would be held accountable. It does not seem that accountability reaches to the Director and VP level. There is no accountability for directors and VPs who pay no attention to their direct reports and only manage their careers. People are making critical decisions that impact customers who have no idea what the work at the frontlines really is.

    Advice to Management

    get the decision makers closer to the customers. The VPs making decisions should at least understand the work processes. The engineers designing the products and pushing releases should listen to the input of the frontlines who understand how it will impact the customers.

    hold leaders accountable for business results AND employee development and employee engagement.

    Brad is very inspirational and motivating, but the message gets lost a level or two down. The values seem to get twisted at times also.


There are newer employer reviews for Intuit
There are newer employer reviews for Intuit

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