There are newer employer reviews for Intuit
There are newer employer reviews for Intuit

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Great Company but things can be better

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - QBO Representative in Fredericksburg, VA
Former Employee - QBO Representative in Fredericksburg, VA
Recommends
Approves of CEO

I worked at Intuit full-time (Less than a year)

Pros

Campus is loaded with things to make it easy for you to enjoy your day....Gym on site, Lunch room and other things as well.

Cons

Bonus structure.....The bonus is based on the reply of customers surveys in which the rep has no control over. Meaning....If the system is down and a customer is calling in for assistance with Quick Books, And the problem isn't solved by the end of the call The customer would normally give a bad survey on a 0-10 scale and if its anything lower than an 8 it hurts your overall bonus.

Advice to Management

Rethink the bonus structure because it isn't fair to the staff to take money out of the pockets of the reps when they have no control of the system.

Other Employee Reviews for Intuit

  1. Good company however middle management can de-flat employees self esteem (Woodland Hills)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Current Employee - Anonymous Employee in Woodland Hills, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Intuit full-time (More than 8 years)

    Pros

    Intuit has good benefits, a lot of work which makes day at work go fast and employees are very friendly.

    Cons

    middle management show favoritism and are not good role models. Too much interaction of non work among employees with no action from middle management. Slow in resolving in house systems to make the work process go more smoothly. New phone system when call is being transferred has bad connection hard to hear customer and employees have to call merchant back to resolve merchant issues.

    Advice to Management

    middle manage management show them self in a good way however when upper management is not in the individual departments they act in a negative way to their employees.


  2. Software engineer for 2 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Intuit full-time

    Pros

    work life balance, benefits, perks

    Cons

    no career growth, middle management, project management


There are newer employer reviews for Intuit
There are newer employer reviews for Intuit

See Most Recent

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