Intuit

www.intuit.com
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As seasonal Tax Advisor - Be flexible or go crazy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Seasonal Tax Advisor Specialist in Mountain View, CA
Current Employee - Seasonal Tax Advisor Specialist in Mountain View, CA

I have been working at Intuit full-time (more than a year)

Pros

Absolutely love the work. Need to be able to adapt quickly to changing computer programs, changing policies and have a great desire to resolve customer issues - whether they are tax, how to use the computer, or pricing. Each customer is unique. Decent pay, though only small bump in hourly wage year to year. So negotiate well when you are first hired. Receive annual bonus based mostly on customer survey results - if you can "delight" the customer, it can really pay off. 401k with company match even though seasonal employee. If you are 55 or better, match is fully vested immediately. All work is done remotely from your own home.

Cons

Hiring and rehiring process leaves you hanging for quite a while. Usually don't know until last minute that you are being rehired and then it is very quick. When being hired/rehired you are able to pick from whatever shifts are available (open daily 5am-9pm Pacific during tax season). Choose wisely. Those are your days/times for entire season. No real flexibility from that schedule. Must supply your own computer, modem, internet service. If yours aren't the greatest, it will slow you down and drive you crazy. Since we are seasonal and work from home IT isn't very willing to help troubleshoot issues when they happen and they will. Helps if you are not only a Tax specialist, but also a computer specialist.

Advice to ManagementAdvice

Would be really nice if rehire process could be done a little earlier - keep at least the best of the seasonal employees in the loop of how/when they should expect to be contacted and rehired. Very tough when you are told in August "we will be in touch shortly" and then don't hear anything more until November. Then want us to start working 3 weeks later. We do have lives and want to be able to plan.

Recommends
Positive Outlook
Approves of CEO

1713 Other Employee Reviews for Intuit (View Most Recent)

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  1.  

    Technical Support Trainner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Trainner in Palo Alto, CA
    Former Employee - Technical Support Trainner in Palo Alto, CA

    I worked at Intuit full-time (more than 5 years)

    Pros

    Passion, good salary, intelleget colleagues, variety of applications, Executive team cares about employees, customers, working facilities are the best, excellent benefits

    Cons

    Very fast pace company with explosive growth (most people would not like, but I loved)!

    Advice to ManagementAdvice

    Never take your eye off caring for the customer. Keep executives involved with the frontline teams!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Easily the best company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Englewood, CO
    Current Employee - Administrative Assistant in Englewood, CO

    I have been working at Intuit full-time (more than a year)

    Pros

    Intuit has an awesome culture, and a set of values that they actually stick to. I love the fact that employees get 4 PAID days off every year to volunteer, gym membership and tuition reimbursement, and awesome health benefit options. Also, 125% matching 401K and a great employee stock purchase program. Management is upbeat, the company is solid, and I feel like I have found my home. I get to plan our office's yearly trip to the mountains to kick off the fiscal year, and we get lunches and prizes all the time. We also have an awesome new game room. :-)

    Cons

    If you don't deal well with change, this isn't the place for you. Intuit is constantly changing to keep up with competition and improve our numbers, and some people don't like that.

    Advice to ManagementAdvice

    Keep doing what you are doing, and bring more business groups to Englewood!

    Recommends
    Positive Outlook
    Approves of CEO
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