Intuit

  www.intuit.com
  www.intuit.com
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2 people found this helpful  

Decent Company if you are Director-level or above, and you thrive on constant chaos

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Marketing Manager in Menlo Park, CA
Former Employee - Marketing Manager in Menlo Park, CA

I worked at Intuit full-time (more than 5 years)

Pros

Decent pay (depending on your role)
Good benefits
Mountain View office is cushy, with a cafe, gym, and plenty of nice grounds
Depending on your team, you can work on interesting and challenging projects

Cons

Constant, never-ending reorganizations, layoffs, riffs, restructures, etc. Every couple of months something somewhere is getting moved/fired/laid off, etc. Over 700 were impacted in July, and we considered it normal.
Too many systems are being sent to be managed by overseas teams without the necessary experience to support them, as a cost-cutting measure.
Goals, main projects and systems, and focus changes drastically and dramatically every year. Or twice a year. Management cannot decide what they want to do, aside from further their own careers at the sake of everyone else, so everything changes, constantly.

Doesn't Recommend
Neutral Outlook
Approves of CEO

1646 Other Employee Reviews for Intuit (View Most Recent)

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  1.  

    Sales / Tax Prep Software

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Plano, TX
    Former Employee - Inside Sales Representative in Plano, TX

    I worked at Intuit full-time (more than 3 years)

    Pros

    Great benefits and great colleagues

    Cons

    Management doesn't have a pulse on the sales organization and the customer voice

    Advice to ManagementAdvice

    Listen more and pay more attention to the customer voice vs. shareholder value

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Once great, not so much now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Plano, TX
    Former Employee - Technical Support Representative in Plano, TX

    I worked at Intuit full-time (more than 5 years)

    Pros

    Pay is good once you're hired on full time, benefits are excellent, multiple insurance plans to choose from, 401K and Employee Stock Purchase Plan.

    Cons

    For support personnel, work/life balance is lacking for 5 months out of the year. New direction with customer surveys have effected every peron on the care side. Issues beyond the agents control can cause quarterly bonus to effected. Outsourcing all technical support to untrained and inexperienced agents, not overseas, but outsourced none the less.

    Advice to ManagementAdvice

    Ditch the current evaluation process and go back to managers rating. Use the surveys as a guideline not the end all be all. Hire back all of your experienced support personnel. Come season customers are going to notice.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Intuit

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