Ipsos

  www.ipsos.com
  www.ipsos.com
There are newer employer reviews for Ipsos

6 people found this helpful  

Consider working for another Market Research supplier

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Research Associate in Norwalk, CT
Former Employee - Research Associate in Norwalk, CT

I worked at Ipsos

Pros

-Decent parties and cake.
-Has potential if compensation structure is revised.

Cons

-Turnover in Norwalk office is very high, approaching less than one year - management refuses to address this issue.
-Instead, management has the nerve actually reduce compensation and benefits for new associates. From 40K down to 35K and only two weeks paid vacation.
-Significant Compensation disparity in general for the amount of work performed, and between other offices (e.g Cincinnati). Cincinnati and Norwalk associates have the same pay rate, and clearly the costs of living in our around Norwalk are substantially higher. Rent in Norwalk alone is at least double what it is in Cincinnati. It becomes very demoralizing to hear Cincinnati associates at age 23 bragging about owning 3 bedroom homes, while here in Norwalk, those at age 27 are barely able to save $100 a month and are renting.
-Ipsos salary/compensation is far below competitors (Bases, TNS, Synovate)
-Due to disgruntled employees, long hours, and high turnover, quality suffers
-Poor work life balance, mainly due to the above. No experienced employees exist. Those that do have to train a constant influx of new associates, and work longer hours.
-Technology and business platforms are seriously outdated, leading to a variety of inefficiencies and errors.

Advice to ManagementAdvice

-Take a survey of the Norwalk office, and I guarantee nearly half are actively looking for jobs elsewhere.
-Stop jerking employees around with things like cake and bagels, and compensate your employees at Norwalk appropriately.
-Compensation structure and business model at Norwalk office needs to be seriously rethought and revised. Research Excellence Associates at Norwalk office with BA/BS need to be offered at least 45K and 3 weeks vacation, and 50K if they have a Master's. Considering there are only about 7-8 associates at Norwalk Research Excellence, this investment should only cost the company 35K-50K depending on education/work experience.
-The short term numbers might make you look nice by cutting costs, but you're seriously damaging the core business, and it shows to the client.
-Invest in business technology to improve efficiencies and quality.
-Ultimately, what you pay for is what you get.

Doesn't Recommend
Disapproves of CEO

323 Other Employee Reviews for Ipsos (View Most Recent)

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  1. 1 person found this helpful  

    Good place to jump-start a Qualitative research career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Director in Cincinnati, OH
    Current Employee - Project Director in Cincinnati, OH

    I have been working at Ipsos

    Pros

    Ipsos UU is a good place to work if you are interested in qualitative market research. The pay is not superior to jobs at other qualitative companies, however it is pretty standard. The work environment is pretty laid back as well. The Project director role is ideal for someone who is just starting out in the market research business and wants to get exposure to big-name Fortune 500 CPGs companies.

    Cons

    The pay is nothing to write home about. Opportunity for advancement is there, but will take a while to get to the position you want to achieve. Also, the management and HR culture can be evasive when communicating with PDs.

    Advice to ManagementAdvice

    HR needs to be more organized, can be frustrating at times. UU management is solid, but not always direct or upfront about expectations or changes within the company

    Recommends
    No opinion of CEO
  2. 3 people found this helpful  

    Good place to start, or stay a few years to gain a unique skill set

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Analyst - Research Analytics in Norwalk, CT
    Former Employee - Research Analyst - Research Analytics in Norwalk, CT

    I worked at Ipsos

    Pros

    -Well known company in Market Research and in Copy Testing.
    -Is an excellent place to start and stay for a few years.
    -Formal Employee Training is one of the core competencies of this company.
    -Senior Management and Execs make an effort to communicate to employees.
    -Laid back environment.
    -Flexible hours.

    Cons

    -Survey Research may be redundant or limiting to some.
    -Salary for more technical/analytic positions is below average for the industry, which is why they have frequent turnover in that area.
    -Although the environment is Laid back, there seems to be a bit of tension between departments (operations, project management, research analytics, data processing, client service), mostly due to employees not understanding each departments function and work. In fact, sometimes there is a confusion of roles in other departments.
    -Many in middle management an client service lack the functional knowledge necessary to excel at the job, and it shows to the client. Clearly they are more interested in hiring Client Service folks who are sellers rather than researchers.
    - Day to day technology and process improvement is desperately lacking.

    Advice to ManagementAdvice

    If you continue to settle on "sellers" rather than researchers, and keep paying marginal salaries, you'll keep getting only mediocre results. If you're going to setup shop in areas like New York and CT, you need to recognize the cost of living in these regions is higher and pay accordingly.

    Recommends
There are newer employer reviews for Ipsos

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