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There are newer employer reviews for Ipsos

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Helpful (6)

Consider working for another Market Research supplier

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Research Associate in Norwalk, CT
Former Employee - Research Associate in Norwalk, CT

I worked at Ipsos

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

-Decent parties and cake.
-Has potential if compensation structure is revised.

Cons

-Turnover in Norwalk office is very high, approaching less than one year - management refuses to address this issue.
-Instead, management has the nerve actually reduce compensation and benefits for new associates. From 40K down to 35K and only two weeks paid vacation.
-Significant Compensation disparity in general for the amount of work performed, and between other offices (e.g Cincinnati). Cincinnati and Norwalk associates have the same pay rate, and clearly the costs of living in our around Norwalk are substantially higher. Rent in Norwalk alone is at least double what it is in Cincinnati. It becomes very demoralizing to hear Cincinnati associates at age 23 bragging about owning 3 bedroom homes, while here in Norwalk, those at age 27 are barely able to save $100 a month and are renting.
-Ipsos salary/compensation is far below competitors (Bases, TNS, Synovate)
-Due to disgruntled employees, long hours, and high turnover, quality suffers
-Poor work life balance, mainly due to the above. No experienced employees exist. Those that do have to train a constant influx of new associates, and work longer hours.
-Technology and business platforms are seriously outdated, leading to a variety of inefficiencies and errors.

Advice to Management

-Take a survey of the Norwalk office, and I guarantee nearly half are actively looking for jobs elsewhere.
-Stop jerking employees around with things like cake and bagels, and compensate your employees at Norwalk appropriately.
-Compensation structure and business model at Norwalk office needs to be seriously rethought and revised. Research Excellence Associates at Norwalk office with BA/BS need to be offered at least 45K and 3 weeks vacation, and 50K if they have a Master's. Considering there are only about 7-8 associates at Norwalk Research Excellence, this investment should only cost the company 35K-50K depending on education/work experience.
-The short term numbers might make you look nice by cutting costs, but you're seriously damaging the core business, and it shows to the client.
-Invest in business technology to improve efficiencies and quality.
-Ultimately, what you pay for is what you get.

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  1. Helpful (1)

    Good place to jump-start a Qualitative research career.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Director in Cincinnati, OH
    Current Employee - Project Director in Cincinnati, OH

    I have been working at Ipsos

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Ipsos UU is a good place to work if you are interested in qualitative market research. The pay is not superior to jobs at other qualitative companies, however it is pretty standard. The work environment is pretty laid back as well. The Project director role is ideal for someone who is just starting out in the market research business and wants to get exposure to big-name Fortune 500 CPGs companies.

    Cons

    The pay is nothing to write home about. Opportunity for advancement is there, but will take a while to get to the position you want to achieve. Also, the management and HR culture can be evasive when communicating with PDs.

    Advice to Management

    HR needs to be more organized, can be frustrating at times. UU management is solid, but not always direct or upfront about expectations or changes within the company

  2. Helpful (1)

    Great place to get started!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Associate in Chicago, IL
    Current Employee - Research Associate in Chicago, IL

    I have been working at Ipsos

    Doesn't Recommend
    Doesn't Recommend

    Pros

    -Plenty of training provided for entry level
    -Professional environment, but employees still joke around at the right time
    -Can pick up a lot of experience within a year or 2
    -Teamwork is big

    Cons

    -Very poor in terms of career development
    -Poor communication from upper management at times
    -Underpaid compared to competitors
    -After a long time in entry level, there's a real lack of challenges

    Advice to Management

    Need to work on retaining employees. When morale is down, there need to be ways to fix it. Career development is crucial and many people are unhappy about the lack of action taken.

There are newer employer reviews for Ipsos
There are newer employer reviews for Ipsos

See Most Recent

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