Iron Mountain Inc

  www.ironmountain.com
  www.ironmountain.com
There are newer employer reviews for Iron Mountain Inc

3 people found this helpful  

Not what it used to be....in a BAD way.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Operations in Orlando, FL
Current Employee - Operations in Orlando, FL

I have been working at Iron Mountain Inc

Pros

Benefits package is decent. Pay is above average as it would be hard to go out into the job market and make comparable pay.

Cons

Poor Management. Inconsistent enforcement of policies...definitely some favoritism involved. Management is lacking in the "people skills" area. When they actually acknowledge you, they talk at you, not to you.

Management has tendencies to be two-faced...smiling and polite to those above them on the food chain, but horribly routinely rude to frontline employees and supervisors.

It's the only company I know that has one hour meetings to prepare for a half hour meeting.

Accountability is preached by management, but they are first to "redirect" the blame off themselves.

Advice to ManagementAdvice

Just listen to your frontline people and supervisors. Half of the managers in place haven't lifted a box in their short careers with IM.

Doesn't Recommend
No opinion of CEO

392 Other Employee Reviews for Iron Mountain Inc (View Most Recent)

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  1. 5 people found this helpful  

    Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Associate in Royersford, PA
    Current Employee - Customer Service Associate in Royersford, PA

    I have been working at Iron Mountain Inc

    Pros

    Always hiring - but wouldn't recommend this company to a criminal on work release.

    Cons

    Paid less that the work we do, poor training to complete the required work, micromanagement to the fullest. The only thing missing is informing supervisor how much I went to the bathroom. Management talks "at you" not "to you. when hired was guarenteed a bonus of 12%. Haven't seen one greater than 2% in 2 years. Promotions go to the wrong people for the positions. Major favortism/politics.

    Advice to ManagementAdvice

    Wake up and smell the coffee. You are creating the bad customer service by teh way you treat those who carry out your business. If the work gets done, stop the micromanagement. Nothings brings people down or makes them less motivated than knowing they have NO FREEDOM. Dictating breaks and lunches was the straw that broke the camels back. I would rather be a blind rodeo clown than stay here. Starting searching for jobs the moment that email was issued.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Great Experience - Middle management could use some development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Human Resources in Boston, MA
    Former Employee - Human Resources in Boston, MA

    I worked at Iron Mountain Inc

    Pros

    Support from your VP. VP of FIeld HR was always very supportive and gave credit where it was due. Great place to grow your career and start out.

    Cons

    Middle management in HR lacks ability to relate to staff.
    East coast staff is very bereaucratic and stereotyped certain team members while West coast field HR Staff seemed to run tighter operations and preached on career development and gave challenging objectives.

    Advice to ManagementAdvice

    Do not promote someone just because their technical skills off the charts. They need to be able to lead with integrity and know how to empoer and not surpress their people.

    No opinion of CEO
There are newer employer reviews for Iron Mountain Inc

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