Iron Mountain Inc
2.9 of 5 333 reviews
www.ironmountain.com Boston, MA 5000+ Employees

333 Employee Reviews (View Most Recent)

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5 people found this helpful  

Misleading

Customer Service Associate (Current Employee)
Royersford, PA

ProsAlways hiring - but wouldn't recommend this company to a criminal on work release.

ConsPaid less that the work we do, poor training to complete the required work, micromanagement to the fullest. The only thing missing is informing supervisor how much I went to the bathroom. Management talks "at you" not "to you. when hired was guarenteed a bonus of 12%. Haven't seen one greater than 2% in 2 years. Promotions go to the wrong people for the positions. Major favortism/politics.

Advice to Senior ManagementWake up and smell the coffee. You are creating the bad customer service by teh way you treat those who carry out your business. If the work gets done, stop the micromanagement. Nothings brings people down or makes them less motivated than knowing they have NO FREEDOM. Dictating breaks and lunches was the straw that broke the camels back. I would rather be a blind rodeo clown than stay here. Starting searching for jobs the moment that email was issued.

No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    3 people found this helpful  

    Not what it used to be....in a BAD way.

    Operations (Current Employee)
    Orlando, FL

    I have been working at Iron Mountain Inc


    Pros: Benefits package is decent. Pay is above average as it would… Cons: Poor Management. Inconsistent enforcement of policies...definitely some favoritism involved. Management is lacking in the "people skills" area. When they actually acknowledge… Advice to Senior Management: Just listen to your frontline people and supervisors. Half of the… No, I would not recommend this company to a friend More
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Great Experience - Middle management could use some development

    Human Resources (Former Employee)
    Boston, MA

    I worked at Iron Mountain Inc


    Pros: Support from your VP. VP of FIeld HR was always very supportive and gave… Cons: Middle management in HR lacks ability to relate to staff. East coast staff is very bereaucratic and stereotyped certain team members… Advice to Senior Management: Do not promote someone just because their technical skills off the charts. They need to… More
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