There are newer employer reviews for Iron Mountain Inc

5 people found this helpful  

Misleading

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Associate in Royersford, PA
Current Employee - Customer Service Associate in Royersford, PA

I have been working at Iron Mountain Inc

Pros

Always hiring - but wouldn't recommend this company to a criminal on work release.

Cons

Paid less that the work we do, poor training to complete the required work, micromanagement to the fullest. The only thing missing is informing supervisor how much I went to the bathroom. Management talks "at you" not "to you. when hired was guarenteed a bonus of 12%. Haven't seen one greater than 2% in 2 years. Promotions go to the wrong people for the positions. Major favortism/politics.

Advice to ManagementAdvice

Wake up and smell the coffee. You are creating the bad customer service by teh way you treat those who carry out your business. If the work gets done, stop the micromanagement. Nothings brings people down or makes them less motivated than knowing they have NO FREEDOM. Dictating breaks and lunches was the straw that broke the camels back. I would rather be a blind rodeo clown than stay here. Starting searching for jobs the moment that email was issued.

Doesn't Recommend
No opinion of CEO

376 Other Employee Reviews for Iron Mountain Inc (View Most Recent)

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  1. 1 person found this helpful  

    Great Experience - Middle management could use some development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Human Resources in Boston, MA
    Former Employee - Human Resources in Boston, MA

    I worked at Iron Mountain Inc

    Pros

    Support from your VP. VP of FIeld HR was always very supportive and gave credit where it was due. Great place to grow your career and start out.

    Cons

    Middle management in HR lacks ability to relate to staff.
    East coast staff is very bereaucratic and stereotyped certain team members while West coast field HR Staff seemed to run tighter operations and preached on career development and gave challenging objectives.

    Advice to ManagementAdvice

    Do not promote someone just because their technical skills off the charts. They need to be able to lead with integrity and know how to empoer and not surpress their people.

    No opinion of CEO
  2. 1 person found this helpful  

    Pay was great, Management trickery prevailed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Systems Engineer in Collegeville, PA
    Former Employee - Systems Engineer in Collegeville, PA

    I worked at Iron Mountain Inc

    Pros

    Telecomuting was an option, Gym falcilites (new), not much more than that.

    Cons

    No formal training (go home and snuggle up with a pdf) , Boston management show a professional front, but permeate Dr Hyde, Mr. Jeckle management style. Failure to communicate effectively ... plausible deniability

    The management appears to make decisions and achieve poor results, then fix then and pat themselves for a good job.... They shine away from how they got to the problem the first place....

    Advice to ManagementAdvice

    The VP level needs to be replaced, their all first timers.... Get some seasoned professionals in there.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Iron Mountain Inc

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