Iron Mountain Inc

  www.ironmountain.com
  www.ironmountain.com
There are newer employer reviews for Iron Mountain Inc

4 people found this helpful  

Director Business Development

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Director of Business Development
Current Employee - Director of Business Development

I have been working at Iron Mountain Inc full-time (more than 8 years)

Pros

Large company. Good employees especially the customer facing group. There is a great deal of talent.

Cons

Iron Mountain is becoming a REIT and that trumps everything. Mass layoff in Q4 of customer facing associates and the restructuring is just starting. The customer facing unit of Iron Mountain is very uncertain of their future and lacking confidence in what Senior Leadership is telling them. At the end of the day Iron Mountain will look very different moving into 2014. Look for more downsizing and the selling off of Service related revenue streams as the company moves back to its core of boxes in wherehouses. It is a difficult time to be an Iron Mountain employee if you are in Sales or Account Management. This is a true example of big business. The corporation will do what it intends to and this makes it a tough time to be in the rank and file.

Advice to ManagementAdvice

Get rid of the dead wait at the V.P level and in Corporate. There are some excellent Senior Leaders, but many that seem to be protected by a Teflon suit. They have been at IRM forever. Sales drives revenue and revenue grows the bottom line. The custmoer is King. Treat them like they are!

Doesn't Recommend
Negative Outlook
No opinion of CEO

391 Other Employee Reviews for Iron Mountain Inc (View Most Recent)

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  1. 1 person found this helpful  

    A good career but the company is becoming a little stagnant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Account Executive in San Francisco, CA
    Current Employee - Enterprise Account Executive in San Francisco, CA

    I have been working at Iron Mountain Inc full-time (more than 8 years)

    Pros

    The company offers decent compensation with a nice benefits package including healthcare. Training for new hires is thorough and they provide strong sales support.

    Cons

    There has been a lot of trial and error over the recent past. They dabbled in digital solutions by buying various companies in the digital backup space but then sold them off. The foundation of the business is paper storage and they are by far the largest service provider. The problem is that they already have most of the largest clients so growth from those is minimal. Raises haven't come to existing sales personnel for extended periods and in some cases for many years. The CEO of more than 30 years just retired. Not sure what effect that will have. He was one of the best.

    Advice to ManagementAdvice

    Look back at the people that have helped you thrive and recognize tenure. Not giving raises to existing employees and then paying new hires bigger base salaries to lure them in is a recipe for disaster. It costs more to train a new hire than to give someone a raise that's well deserved.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Record Center Specialist in Allentown, PA
    Former Employee - Record Center Specialist in Allentown, PA

    I worked at Iron Mountain Inc full-time (more than 5 years)

    Pros

    Its a huge company with many places all over the world in case you want to move to another state or country. pay and vacation is decent.

    Cons

    They hire bosses from outside the company who know little or nothing about the business. also they constant have you starting and stopping different projects and then complaining when they aren't done on time.

    Advice to ManagementAdvice

    Listen more to what the employees tell you. They do the job so they know what will or won't work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Iron Mountain Inc

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