There are newer employer reviews for Iron Mountain Inc

4 people found this helpful

The best people have left & "tired iron" is all that remain

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Solutions Sales
Former Employee - Solutions Sales

I worked at Iron Mountain Inc full-time (more than 8 years)

Pros

800 pound gorilla in physical data protection/records management
outstanding Fortune 1000 customer base
high profile industry & great brand recongition

Cons

strategy and innovation are non-existent -- returning money to the shareholders instead of investing in business
the brains and leadership have left or retired - investors treating IRM like an ATM machine
sales is dead and Go-to-market expansion is a thing of the past - just managing & retaining business now

Advice to ManagementAdvice

No advice needs be offered. Management has called the "play": manage the business for "return" not for "growth".

Doesn't Recommend
Neutral Outlook
No opinion of CEO
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  1. 2 people found this helpful

    Eh, it's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Specialist in Northborough, MA
    Former Employee - Data Entry Specialist in Northborough, MA

    I worked at Iron Mountain Inc full-time (less than a year)

    Pros

    Required work isn't too demanding
    Pay is (slightly) above minimum wage
    No at home stress

    Cons

    Boring job
    Eyes can get strained from staring at computer screens for extended periods

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful

    Solution Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Iron Mountain Inc full-time (more than 8 years)

    Pros

    Leader in the industry by number of clients and footprint worldwide. It was a great place to work in the late 90 and early 00.

    Cons

    Management has for neglected their customer base and has lower the level of service they provide them and the competition has taken some off their largest clients over the last few years.
    The incompetent managers instead of being fire are just move around to other divisions. Since they decide to change to a REIT their focus has been increasing revenue at all cost, meaning lowering service while increasing prices.

    Advice to ManagementAdvice

    Clean house of the dead beat manager and listed to the field people that meet with customers face to face instead of on the phone and remembers that customer needs come FIRST!!!!! A loyal customers is your best return on investment

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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