380 Employee Reviews (View Most Recent)

Sort: Rating Date

1 person found this helpful  

Iron Mountain is always changing!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Corporate Account Manager  in  Charlotte, NC
Former Employee - Corporate Account Manager in Charlotte, NC

I worked at Iron Mountain Inc full-time for more than 5 years

Pros

Great people to work with and a very secure company.

Cons

Main focus is the shareholders, not employees. Always looking to be the first to introduce solutions to the market even if they are not ready to support it internally. Poor billing/invoicing system!

Advice to ManagementAdvice

Put more focus on the employees and definitely put more emphasis on building solid relationships with all customers' not just the Fortune 100 accounts.

Doesn't Recommend
Negative Outlook
Approves of CEO

Other Reviews for Iron Mountain Inc

  1. 1 person found this helpful  

    Eh, it's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Specialist  in  Northborough, MA
    Former Employee - Data Entry Specialist in Northborough, MA

    I worked at Iron Mountain Inc full-time for less than a year

    Pros

    Required work isn't too demanding
    Pay is (slightly) above minimum wage
    No at home stress

    Cons

    Boring job
    Eyes can get strained from staring at computer screens for extended periods

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Solution Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Iron Mountain Inc full-time for more than 8 years

    Pros

    Leader in the industry by number of clients and footprint worldwide. It was a great place to work in the late 90 and early 00.

    Cons

    Management has for neglected their customer base and has lower the level of service they provide them and the competition has taken some off their largest clients over the last few years.
    The incompetent managers instead of being fire are just move around to other divisions. Since they decide to change to a REIT their focus has been increasing revenue at all cost, meaning lowering service while increasing prices.

    Advice to ManagementAdvice

    Clean house of the dead beat manager and listed to the field people that meet with customers face to face instead of on the phone and remembers that customer needs come FIRST!!!!! A loyal customers is your best return on investment

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Iron Mountain Inc.

Worked for Iron Mountain Inc? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.