There are newer employer reviews for Isilon, A Division of EMC
There are newer employer reviews for Isilon, A Division of EMC

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Helpful (1)

A great place to work with an exceptional product.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Product Support Engineer in Seattle, WA
Former Employee - Product Support Engineer in Seattle, WA

I worked at Isilon, A Division of EMC

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

Before being acquired by EMC, Isilon firmly positioned itself as a leader in Gartners Magic Quadrant. Now, the Isilon Storage Division is a solid component of the EMC organization. Working with Isilon storage clusters will give you immense technical knowledge that is almost impossible to find elsewhere. Isilon has many experienced engineers that will share their knowledge with you at any moment. I have rarely worked with a more intelligent group of people.

Cons

Some support systems are fragmented and minimally integrated. Limited documentation makes the support engineers job difficult at times. The rapid growth of the division right now does not lend time to the development of internal support tools. Sometimes it is a struggle to find accurate and approved solutions for customers.

Advice to Management

The global support department does not feel like a coherent team. It sometimes feels as if there is a battle between shifts and even roles. Soliciting input on problems from the entire department might be useful. I feel the issues that I experienced can not be fixed in one day, one month for that matter. I envision the analysis and planning alone to take a few months to complete.

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  1. Helpful (1)

    Great people, interesting technology, but upper management in constant turmoil

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Isilon, A Division of EMC full-time

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Really great talent and an interesting technology

    Cons

    Upper Management in constant turmoil and strife and are intensely nepotic. Among some, a culture of disrespect for subordinates. Also as a result, there's sometimes a certain degree of conformity among mid to lower management levels as they fall in line to avoid getting on the bad side of anyone with power.
    Product not always terribly reliable.

    Advice to Management

    Maybe EMC will improve the situation with upper management...


  2. Helpful (1)

    ok

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Director in San Diego, CA
    Current Employee - Client Director in San Diego, CA

    I have been working at Isilon, A Division of EMC

    No opinion of CEO
    No opinion of CEO

    Pros

    nice people, smart, and hard working

    Cons

    politics can be an issue at times

    Advice to Management

    none at this time, but i will add more tlater


There are newer employer reviews for Isilon, A Division of EMC
There are newer employer reviews for Isilon, A Division of EMC

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