Island Resort and Casino

  www.islandresortandcasino.com
  www.islandresortandcasino.com
There are newer employer reviews for Island Resort and Casino

 

Working in a small town casino

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Barstaff in Harris, MI
Former Employee - Barstaff in Harris, MI

I worked at Island Resort and Casino part-time (more than an year)

Pros

You get to meet and know the regular customers. You can keep your own tips instead of splitting most nights.

Cons

Tips are taxed, some patrons are horrible tippers. Ten hour shifts are nice on good tipping nights (Friday and the weekend) but the weekdays are horribly slow.

Advice to ManagementAdvice

Reward your higher performing employees more often

Doesn't Recommend
Neutral Outlook

5 Other Employee Reviews for Island Resort and Casino (View Most Recent)

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  1. 1 person found this helpful  

    Fun place at times, otherwise it's hell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Hotel Lodging Associate in Harris, MI
    Former Employee - Hotel Lodging Associate in Harris, MI

    I worked at Island Resort and Casino

    Pros

    I had a lot of great co-workers! If it wasn't for them, sometimes I wondered why I was even there. The friendly customers make the job all worth while. You get a chance to meet people from all over the country, and it's really neat. The benefits are probably the biggest reason people stay at the casino. Lots of benefits, at really low costs. :)

    Cons

    It's as if management never wants you to know what is going on. We had several girls get let go while I was employed, and instead of them telling us who was let go, we had to figure it out ourselves. Stupid little things that they feel they need to be kept secret..just say "we're sorry to announce, but we've let XXXX go." It's that easy.

    The department I worked in really had some scheduling problems. When interviewed you are told that you must be available for ALL shifts, and holidays. Yeah RIGHT! You have your morning girls..and you have your evening girls..and RARELY do you get put on a different shift. I remember asking one girl if she would switch her morning shift for my afternoon and her response was, "I don't do four to midnights!" Other people worked other jobs, including me. My other job worked around the casino's schedule, but yet management would completely butcher the schedule to change it around for a girl who owned her own catering business. I'm sorry but the casino should come first, and that's not fair to the other workers.

    Advice to ManagementAdvice

    Don't keep things so secretive, and get involved with your employees more. Some of the rules were absolutely ridiculous, and if you worked at the position I worked in, I'm sure those rules would have been deleted.

    Favoritism needs to be completely BANNED. Lots and Lots of that in my department. It should be kept fair all the way across the boards! Don't let somebody go home point free due to a stupid anxiety attack, and then when I have an emergency with my disease, give me a point. Ridiculous.

    Liars should be fired immediately. I worked with a repulsive liar, and management never ever ever punished her. Make all of your employees work through hell with the woman, but don't do anything about it.

  2. 2 people found this helpful  

    Horrible Management, Poor Morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Hotel Lodging Associate in Harris, MI
    Former Employee - Hotel Lodging Associate in Harris, MI

    I worked at Island Resort and Casino

    Pros

    Its really almost the ONLY place to work near Escanaba aside from the fast food chains and a Wal-Mart. They did have a pretty good benefits package... the only problem was the woman in charge of setting up the insurance for you was VERY slow about it. It took her almost 7 weeks to get my insurance started after I waited the mandatory 6 months.

    Cons

    There is no opportunity for growth or advancement. You are never praised for a job well done, or thanked when you go above and beyond. Instead, any mistake is chastized to an extreme level.

    Employees who engage in vicious lies and rumors are not dealt with by management. Rather, others are told to 'just try to deal with it'.

    Management personnel also engage in rumors and general 'talking behind other's backs', as well as play favorites with employees.

    Advice to ManagementAdvice

    Only hire qualified people to have leadership roles, and send them to regular Leadership Seminars so they gain the knowledge they need to lead subordinates in a PROFESSIONAL manner.

    Doesn't Recommend
There are newer employer reviews for Island Resort and Casino

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