J. C. Penney

  www.jcpenney.com
Work in HR? Unlock Free Profile

1962 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Change isn't always for the better

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

JCP is on the edge of changing how America looks at retail. Management is fair when requesting time off for sick children or illness however they do deduct it from your vacation time.

Cons

While some of the changes have been a good thing for jcp, the changes were too quick for the customers and worse for the associates. Many things should of been planned better from releasing the pricing team (and then doing months of price changes) to eliminating the catalog pick up area. You never knew what was expected because the job description changed every other week. Jcp is trying to foster a culture of openness and creativity but middle management is still use to squashing ideas at the local level and then presenting them as their own. If you plan on working for jcp, watch your back.

Advice to ManagementAdvice

Associates work for low pay because they love working for the company. Remember that and play by the Golden Rule.

Disapproves of CEO

Other reviews for J. C. Penney

  1.  

    It was just a simple retail job good for a second job or teenagers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    Pros

    The discounts
    First choice at new merchandise

    Cons

    selling credit apps
    not enough hours
    no chance to move up within the company
    pressuring customers to apply for credit cards they can't afford

    Advice to ManagementAdvice

    stop the credit apps
    develop a layway system
    stop marking items ups

    Disapproves of CEO
  2.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate

    Pros

    Team players and friendly co workers.

    Cons

    Customers not happy about change.

    Advice to ManagementAdvice

    More recognition for employees hard work.

    No opinion of CEO
There are newer employer reviews for J. C. Penney.

Worked for J. C. Penney? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.