There are newer employer reviews for J. C. Penney

 

Once was awesome, now not so much

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Department Specialist in Conroe, TX
Former Employee - Department Specialist in Conroe, TX

I worked at J. C. Penney full-time (more than an year)

Pros

Flexible scheduling, supportive supervisors, location, lunch breaks, employee rooms are awesome, atmosphere is pretty laid back. Focus is entirely on customer, so if you fall behind on a project or assignment because you were helping a customer, you won't get in trouble for it.

Cons

Stock sent to your store is based off national data instead of local data (i.e., HUNDREDS of fleece sheets and such sent to Houston stores despite only selling 20 or so a year), some managers like to not respond to calls for help (most do their job, but there are always the bad apples), hours may not always be 40 a week, music is repetitive, sometimes expected to cover an area you're unfamiliar with for an hour or so for someone's lunch (not SO bad, but can be annoying to you AND the customer)

Advice to ManagementAdvice

Have more people oriented to each department so floor associates aren't running around with their heads cut off because they don't know enough about a department they're covering. RESPOND when someone calls for help- even if you know nothing about the department, go anyway. They may just need you to put in your password so they can run a program. Also, get with an insurance that's better than Cigna, please?

Recommends
Negative Outlook
Disapproves of CEO

2140 Other Employee Reviews for J. C. Penney (View Most Recent)

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  1.  

    sales specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in Houston, TX
    Current Employee - Sales Specialist in Houston, TX

    I have been working at J. C. Penney part-time (more than 8 years)

    Pros

    good people to work with and great products

    Cons

    company in transition need to initiate more communication with employees.

    Advice to ManagementAdvice

    Tell employees what changes are and when implemented.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    good stepping stone to start in retail career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager in Honolulu, HI
    Current Employee - Merchandise Manager in Honolulu, HI

    I have been working at J. C. Penney full-time (more than 3 years)

    Pros

    Good training program as intern and trainee. Worked with great people and customers. Enjoyed family feeling atmosphere.

    Cons

    Compensation could be more competitive with surrounding retail competitors.

    Recommends
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for J. C. Penney

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