There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

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Once was awesome, now not so much

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Department Specialist in Conroe, TX
Former Employee - Department Specialist in Conroe, TX

I worked at J. C. Penney full-time (More than a year)

Recommends
Negative Outlook
Disapproves of CEO
Recommends
Negative Outlook
Disapproves of CEO

Pros

Flexible scheduling, supportive supervisors, location, lunch breaks, employee rooms are awesome, atmosphere is pretty laid back. Focus is entirely on customer, so if you fall behind on a project or assignment because you were helping a customer, you won't get in trouble for it.

Cons

Stock sent to your store is based off national data instead of local data (i.e., HUNDREDS of fleece sheets and such sent to Houston stores despite only selling 20 or so a year), some managers like to not respond to calls for help (most do their job, but there are always the bad apples), hours may not always be 40 a week, music is repetitive, sometimes expected to cover an area you're unfamiliar with for an hour or so for someone's lunch (not SO bad, but can be annoying to you AND the customer)

Advice to Management

Have more people oriented to each department so floor associates aren't running around with their heads cut off because they don't know enough about a department they're covering. RESPOND when someone calls for help- even if you know nothing about the department, go anyway. They may just need you to put in your password so they can run a program. Also, get with an insurance that's better than Cigna, please?

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  1. 2o years down the drain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Saint Louis, MO
    Former Employee - Department Supervisor in Saint Louis, MO

    I worked at J. C. Penney full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros at this company

    Cons

    They treat their employees terrible

    Advice to Management

    They dont even know whats going on


  2. Culture is rich, but the company lacks communication and buy-in to the new strategy.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Trainee Program in Buena Park, CA
    Former Employee - Trainee Program in Buena Park, CA

    I worked at J. C. Penney full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The culture is enticing for just about anyone who is recruited.

    Cons

    Processes seem antiquated and do not support the new company-wide strategy.

    Advice to Management

    Implement unique changes that team members support but ease into them opposed to all at once. Acknowledge your young leaders, embrace the bilingual and provide them opportunity for growth since they are able to communicate effectively with team members.


There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

See Most Recent

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