J. C. Penney

  www.jcpenney.com
  www.jcpenney.com
There are newer employer reviews for J. C. Penney

 

Took me to the next level in my career even though it hurt a lot! Thank you Jcpenney.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Lead Expert in Lewisville, TX
Current Employee - Lead Expert in Lewisville, TX

I have been working at J. C. Penney full-time (more than an year)

Pros

All the remodeling has made the store a pleasant place to work and now that they have brought back coupons there is a lot more traffic in the store. We get to use these awesome little portable hand held devices to checkout customers any where in the store. These little nifty devices also have the ability to get online and order merchandise for customer not in stock and price check.They send us the monthly sets on ipads. The manger of this store is very involved on the floor and knows exactly what is going on as opposed to being in the office and looking at numbers all day. They have extremely high expectations and will help push you to the next level .....if you don't fall in the process great! If you loose a little hair from anxiety don't worry it will grow back. The sales associates are very pleasant and the HR lady is AWESOME!

Cons

The hours are atrocious if you work at a night store. But that probably differs store to store. Schedules seem to be only be given out a week to two weeks in advance except near Christmas. In the past when you started there was little training before you were thrown on the sales floor. Especially for management. But they have been posting some serious training on hand held devices similar to an iphone. Though this may not last being as the CEO who started it all was recently let go. Some of the changes Ron Johnson mad were very creative and seem like they will bring in Traffic.Like all the remodeling and new brands. Others like taking away the coupons didn't go over well and the company is having to some what start over again in this area as well as pricing

Advice to ManagementAdvice

Maybe the store leader could be a little less demanding, be a bit more positive and actually be happy when there's improvement instead of constantly pushing for more. Spend more money to raise moral of associates. Not separate them self so much from the the associate. Tendency to micro manage everyone when all associate do nor respond well to this method.

Recommends
Positive Outlook
No opinion of CEO

2278 Other Employee Reviews for J. C. Penney (View Most Recent)

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  1.  

    Good Luck

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Customer Care Call-Center Representative in Wauwatosa, WI
    Former Employee - Customer Care Call-Center Representative in Wauwatosa, WI

    I worked at J. C. Penney full-time (more than an year)

    Pros

    Great pay, Work life balance, employee appreciation

    Cons

    Point system. They would write you up if you were mins late or even seconds late from lunch or break.

    Advice to ManagementAdvice

    Find real reason to get rid of people.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Easy work, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Strongsville, OH
    Former Employee - Customer Service Associate in Strongsville, OH

    I worked at J. C. Penney part-time (less than an year)

    Pros

    Nine dollars an hour
    Fun associates
    Flexible hours, eASy to call off if need be
    Easy to pick up on inventory, not a very high learning ciurvw

    Cons

    Poor communications between team members and management
    Infighting between team members leads to staff disruption
    Over reliance on credit applications as measure of success

    Advice to ManagementAdvice

    Find a long term direction and stick to it!

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for J. C. Penney

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