J. C. Penney

  www.jcpenney.com
  www.jcpenney.com
There are newer employer reviews for J. C. Penney

 

JCP was once a pleasant place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Specialist in Burlington, NC
Current Employee - Specialist in Burlington, NC

I have been working at J. C. Penney part-time (more than 5 years)

Pros

The 25% employee discount is great, and can be used on sale or clearance merchandise. We can also use store coupons. The occasional 30-35% off days are also a good perk.

Cons

The pay is lousy--no raises this year. All sales associates have been cut to part-time so we will lose our insurance benefits. Right now our hours have been cut back to less than 14 hours per week. This is not enough to cover my insurance payments, so my next several checks will probably be $0.

Advice to ManagementAdvice

Quit hiring new employees and cutting the hours of experienced employees. Morale is terrible. When you cut a store budget on a Friday the store manager has only Friday and Saturday to cut hours. This means calling associates before their shift to tell them not to come to work today and tomorrow. If you want good customer service scores you will not get them with no employees on the sales floor to assist customers. I understand that Ron Johnson spent way too much money remodeling our stores, but the old customers need assistance now more than ever. There are sections of the store that they are not finding, and I have sold many of the kitchen gadgets, or at least gotten customers to put them on their Christmas list. Don't forget the excellent customer service for which we were known.

Doesn't Recommend
Negative Outlook
No opinion of CEO

2291 Other Employee Reviews for J. C. Penney (View Most Recent)

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  1.  

    great place to work and shop!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toledo, OH
    Current Employee - Sales Associate in Toledo, OH

    I have been working at J. C. Penney full-time (more than 5 years)

    Pros

    good discount and great associates to work with

    Cons

    retail hours are hard on families

    Advice to ManagementAdvice

    everyone is doing their best.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Associate in Colorado Springs, CO
    Former Employee - Office Associate in Colorado Springs, CO

    I worked at J. C. Penney full-time (more than an year)

    Pros

    They treat employees fairly and it is a nice place to work.

    Cons

    Change is constant and it is hard to figure out the objective of the week.

    Advice to ManagementAdvice

    Hourly employees are not all stupid robots. Some people can make the store better if they have effective information to work with.

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for J. C. Penney

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