J. C. Penney Employee Review
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Reviews are posted anonymously by employees
J. C. Penney – “Poor Managment”
Pros
Good discounts for associates, some nice co-workers, fashion clothing and good paid time off days for full time associates.
Cons
Manager doesn't have a clue of what she is doing or how to handle arguments between associates. Supervisors are not polite, many don't even greet the customers when they enter the store(even though they themselves tell the associates in the morning meeting to greet every customer), supervisors are lazy, they don't comunicate with the associates, they don't come in time when you call them for help, they choose the associates they like and they are mean to the ones they don't like. Never enough associates on the floor to help the customers. A lot of gossip between co-workers. Some associates go outside the store to have a smoke like five times a day. This place at this location, is so bad, that I've seen good supervisors and good associates walking out and quit. This is not a good place to work for a honest, hardworker and kind person.
Advice to Senior Management
Hire a store manager that has a very deep trainning and that knows how to handle, politely, an argument between coworkers. Get a district manager to go to the store more often to watch what is going on in the store, they only clean up and get everything tidy, when they know the district manager is coming. Let the district manager show up by surprise, you would know what I'm talking about.

by Ex-Jcpenney associate: