J. C. Penney

  www.jcpenney.com
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It's had its ups and downs

Support Specialist (Current Employee)

ProsThere are flexible work hours

Consno pay increases for years at a time. lack of communication to the sales associates on major changes. most seem to be communicated more as gossip than as formal memos

Advice to Senior Managementcommunicate down the ladder. the associates on the sales floor ARE the company to the customers. Train, empower, appreciate. give them the information they need to provide the most excellent customer service.

Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    Great Experience

    Sales Associate (Former Employee) Carson, CA

    I worked at J. C. Penney part-time for more than 3 years


    Pros: You develop great skills and attributes. I have developed customer service skills greatly. I have experience handling currency. I also worked in the stockrooms gathering… Cons: I have been with the company almost 4 years and I only achieved $1.32 more an hour than my starting pay of 8. As with… Advice to Senior Management: Bring that family type environment back! Have your employee's backs! Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    I enjoy working at JCPenneys

    Supervisor (Current Employee) Tulsa, OK

    I have been working at J. C. Penney full-time for more than 10 years


    Pros: Friendly and Fair for most employees Cons: Hard to move up in the company. Advice to Senior Management: Work with current employees to train and promote more often. Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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