There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

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So-So

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Specialist
Former Employee - Customer Service Specialist
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at J. C. Penney part-time (Less than a year)

Pros

Good Discount, Reasonable Credit/Sales/Email goals

Cons

Old POS systems (at our small store) that were tedious and inconvenient to use. Unreasonable break/lunch schedules; had to work 6+hr shifts with only one 10 min break left me very hungry and therefore irritable by the end of my shift. Seemed like they played the same CD of old music over and over every day, it drove all of us (employees) crazy. If you're into fashion this probably isn't the place for you because the clothes just aren't very fashion forward, few on-trend pieces. A lot of customers are looking to buy "mom jeans", mock turtlenecks, etc.

Advice to Management

Management was not upfront with me about scheduling/time requirements when I was I hired. I let the manager know my schedule and what I could work during my interview but after being hired was told that I had to work more or wouldn't have a job there. Hard to respect rules when we sell mostly clothing but our dress code wasn't enforced at all. Other associates were wearing hoodies and sweatshirts to work, which I've never seen tolerated at any other retail store.

Other Employee Reviews for J. C. Penney

  1. Good company to work for, but needs work on leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Exton, PA
    Current Employee - Customer Service Associate in Exton, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at J. C. Penney full-time (More than 10 years)

    Pros

    They work with me for hours. Meet great people.

    Cons

    Disorganized, poor management. Not enough recognition.

    Advice to Management

    Better follow through with following policies and expectations.


  2. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours, nice people, nice management

    Cons

    Working late, long holiday hours


There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

See Most Recent

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