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There are newer employer reviews for J. C. Penney

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Love My Job

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist in Clermont, FL
Current Employee - Customer Service Specialist in Clermont, FL

I have been working at J. C. Penney part-time (Less than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Great coWorkers, management team is more than amazing, they really look out for you, the work load isn't based on one person, fun environment, customers aren't THAT crazy, store manager more like a coworker (he's awesome/easy to talk to), schedule works for you

Cons

part time, wish they offered full time

Advice to Management

Hire full time associates!!!!

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  1. Expect A Lot for Little Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Jewelry Consultant in Berlin, VT
    Former Employee - Jewelry Consultant in Berlin, VT

    I worked at J. C. Penney part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good team of worker bees
    Discount was good at holiday time

    Cons

    Big business mentality with a group of employees with a low skill set
    Very little involvement from management
    Unprofessional management team - definitely did not lead by example

    Advice to Management

    Take the time to find good people, not necessary to hire first interviewee just to eliminate the need to hire. Remember that you get what you pay for, and you cannot expect people to work harder with no room for growth.


  2. Incompetent management made the job difficult.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Minneapolis, MN
    Former Employee - Sales Associate in Minneapolis, MN

    I worked at J. C. Penney full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They were really flexible with me, and I liked working with customers. You get to see hands on the new clothes and get and idea of what brands are quality and which are not.

    Cons

    The management was incompetent at my particular store. Many of them would stand around and complain about how nothing was getting done instead of helping. They'd reward the workers who literally just stood at the cash registers with more hours while people cleaning on the floor got hours cut.

    Advice to Management

    I know it's hard in the type of business, but hire people who take pride in their work, even though it is just retail customer service, and it would make a huge difference.


There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

See Most Recent

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