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At Jcpenney, I'm a sales associates where I do customer service

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Associate in Wellington, FL
Current Employee - Retail Sales Associate in Wellington, FL

I have been working at J. C. Penney part-time (More than 5 years)

Recommends
Approves of CEO
Recommends
Approves of CEO

Pros

It's great enviroment where the managers are friendly and respectful. Coworkers are also friendly.

Cons

The schedules are not balance or consistent. it doesn't support a good work/life balance.

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  1. Typical poorly ran company

    Current Employee - Sales Associate in Detroit, MI
    Current Employee - Sales Associate in Detroit, MI

    I have been working at J. C. Penney part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The fellow workers are GREAT

    Cons

    Everything about the very existence of the company is a con

    Advice to Management

    Firstly of course the company pays horrible because it is retail. However there is no commission pay which is completely counter productive if the company REALLY wants their workers to try to sell stuff. Raises are non existent. The supervisors all are quit uneducated and frankly under qualified. Communication between managers doesn't exist. Basically the company's poor stock performance ACCURATELY reflects just how poor this company is being ran. The company has easily spent millions in the last two years switching NAME TAG STYLES! The workers are really nice people though.


  2. Helpful (6)

    Maybe all corporations are like this --

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Art Director in Plano, TX
    Former Employee - Art Director in Plano, TX

    I worked at J. C. Penney full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    25% discount at JCPenney stores. Get to wear whatever you want to work. The Home Office is located near good schools, and nice housing.

    Cons

    Used to be a stable company to work at, not anymore. Constant layoffs. Big ones every year and individual layoffs throughout the year. Have gotten rid of everyone over 50, so you will not retire here, unless you are a director or VP, then maybe. The Marketing Dept. was a frustrating, stressful place to work. It was hard to take any days off. Just when the work load gets normal, there are more layoffs, and then not enough people to do the work. It was hard to please anyone with your work - things picked apart. There is too much input from too many people at different levels on each project, which generates a lot of changes, and therefore inefficiencies. The merchants have some control over Marketing, so money is constantly being wasted, yet we got no raises for years. The CEO is constantly hiring new VPs or promoting people to VP, yet the excuse for no raise is always that the company is not doing well.

    Advice to Management

    Follow the Allen Questrom strategy. He got rid of a lot of the layers of management and kept associates who worked over those who attended meetings as their job. More and more upper management doesn't seem to be solving any of the companies problems, just costing money.


There are newer employer reviews for J. C. Penney
There are newer employer reviews for J. C. Penney

See Most Recent

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