J. Crew

  www.jcrew.com
  www.jcrew.com
There are newer employer reviews for J. Crew

 

A fun workplace because I love the brand.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Sales Associate in Roseville, MN
Current Employee - Sales Associate in Roseville, MN

I have been working at J. Crew

Pros

I like the work environment and the other associates and sales support as well as management are all quality people. The quality of the clothing is excellent and I love that the main focus is creating an experience for our customers that reflects J. Crew as a company.

Cons

Sometimes the on call system is a little frustrating when trying to plan or schedule things. There are also times when business is pretty slow, but that's common in retail.

Advice to ManagementAdvice

Just keep sales associates and sales support up to date with expectations and also with things that corporate wants to emphasize. Encouragement is also a plus!

Recommends
Approves of CEO

669 Other Employee Reviews for J. Crew (View Most Recent)

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  1.  

    Great work culture and excellent team work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at J. Crew

    Pros

    Employee Benefits package is great.
    Compensation
    associate discounts are awesome
    casual work culture allows associates to work in a relaxed but highly motivated environment.
    Team support
    Time-off

    Cons

    A few technologies in place for technology job roles are outdated.
    Technology department should look for upgrading the existing ones and deploying latest technologies.
    Need to be process oriented.

    Advice to ManagementAdvice

    IT department should have an aggressive approach to adapt to new technologies.
    Over all it is a great opportunity to work for J.Crew.

    Approves of CEO
  2. 2 people found this helpful  

    J.Crew is a great place to expand ones product knowledge and to gain experience in the retail field.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Costa Mesa, CA
    Current Employee - Anonymous Employee in Costa Mesa, CA

    I have been working at J. Crew

    Pros

    Your co-workers are generally friendly. Most are very down-to-earth and understand that everyone is working towards a common goal. If you work at a larger store, getting the time off that you need can be quite easy. The managerial staff is generally quite knowledgeable and willing to explain. Some of the personal shoppers are completely consumed with the world of J.Crew, this is rather refreshing and provides a positive working environment. If you're working full time at J.Crew, the benefits can be quite helpful - full time employees receive on average 20 payed days off a year and health/dental care plans are offered at a discounted price. Finally, the associate discount might just be the biggest plus. Employees receive 30% off regularly priced items, 50% off sale item, 5 wear-to-work items a month at 50% off, and there is also "The 60's List" - a list with various items (both in store and online at 60-75% off).

    Cons

    Competition when selling is never a fun thing. Some of the associates are very serious about their daily goals and will stop at nothing to get there. I, personally have never been involved in an elevated situation selling-wise, but I have definitely witnessed many. The dress code can be quite ridiculous. Employees are required to wear a "third piece" when wearing jeans. This "third piece" is a jacket or cardigan. This can be a nuisance while working in the southern California area (yes, the weather is usually nice, but we all have those days...). The store can get very hot and forcing employees to wear layer upon layer of clothing is borderline cruel. Another downside is the scheduling. If you work at a small J.Crew location it can be virtually impossible to get a shift covered. I've also encountered some favoritism at my J.Crew. The managers tend to become close with the personal shoppers, you can't blame them, they are both full time positions and therefore spend a lot of time together by default. The only bothersome thing about this is favoritism when faced with making the schedule. Personal shoppers, or just well-liked employees, will receive prime selling shifts while everyone else is left with closing shifts. Finally, the commission system is not all it's cracked up to be. Unless you are selling MASSIVE amounts of product per day, you won't see much difference at all in your weekly paycheck.

    Advice to ManagementAdvice

    The managers at J.Crew are all quite experienced in the retail field. In my almost five year employment period at J.Crew, I have never met a manager that I haven't liked. Managers are extremely well-versed on product, conduct and procedures. The only advice that I could offer would to be a little more understanding when it comes to selling. To compare a part time sales associates to a full time Personal Shopper is unreasonable and unfair. The associates, most of them any way, try very hard to make their goals and sell the product that they themselves truly love - please try and give them the benefit of the doubt.

    Recommends
    Approves of CEO
There are newer employer reviews for J. Crew

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