J. Crew

  www.jcrew.com
  www.jcrew.com
There are newer employer reviews for J. Crew

 

A Good Place to Grow

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in King of Prussia, PA
Current Employee - Sales Associate in King of Prussia, PA

I have been working at J. Crew part-time (less than an year)

Pros

J. Crew is a culture and the goal is to make shopping an experience. you learn how to deal with a breadth of customers, managers and co-workers and leave with a greater respect for jobs in the service industry. Customer service is paramount!

Cons

I wanted the opportunity to climb the ladder a little faster. Be patient, if you really want it, it will come. Put in some months as an associate, wow them with your sales and hopefully move to a personal shopper or mid-level manager.

Advice to ManagementAdvice

Dress the part and be willing to smile through any situation. The customer is always right!

Recommends
Approves of CEO

657 Other Employee Reviews for J. Crew (View Most Recent)

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  1.  

    Simply put, there is no other employer I would rather work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Fort Myers, FL
    Current Employee - Sales Associate in Fort Myers, FL

    I have been working at J. Crew part-time (less than an year)

    Pros

    The training program is very involved. Any confident person who goes through the program will be very pleased and feel very empowered. J. Crew gives the employee a lot of autonomy in regards to customer service and there is a sense that "the store is your kingdom." The management is always eager for feedback, positive or negative and very frequently acts on that feedback.
    Performance based pay is also very nice.

    Cons

    The only negative is the strict visual requirements the stores must maintain. This removes much of the creative process from the employee and results is a workplace that tends to become "stale" from a visual standpoint.

    Advice to ManagementAdvice

    Best advice I could offer is to expand the Blue Martini/iPad aspect of training. It has a cumbersome interface and sales opportunities are lost because some employees just do not know how to use it very well. Also, stores in high wealth markets may benefit from suiting.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Novi, MI
    Current Employee - Sales Associate in Novi, MI

    I have been working at J. Crew part-time (less than an year)

    Pros

    J Crew spends a lot of time training you on their suppliers, types of fabric, fit, etc. even if you're just seasonal. This type of attention to every employee really characterizes the work environment in a lot of ways. Great discount. Good hourly pay.

    Cons

    Not a lot of hours, at least for seasonal employees.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for J. Crew

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