J. Crew

  www.jcrew.com
  www.jcrew.com
There are newer employer reviews for J. Crew

 

Simply put, there is no other employer I would rather work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Associate in Fort Myers, FL
Current Employee - Sales Associate in Fort Myers, FL

I have been working at J. Crew part-time (less than an year)

Pros

The training program is very involved. Any confident person who goes through the program will be very pleased and feel very empowered. J. Crew gives the employee a lot of autonomy in regards to customer service and there is a sense that "the store is your kingdom." The management is always eager for feedback, positive or negative and very frequently acts on that feedback.
Performance based pay is also very nice.

Cons

The only negative is the strict visual requirements the stores must maintain. This removes much of the creative process from the employee and results is a workplace that tends to become "stale" from a visual standpoint.

Advice to ManagementAdvice

Best advice I could offer is to expand the Blue Martini/iPad aspect of training. It has a cumbersome interface and sales opportunities are lost because some employees just do not know how to use it very well. Also, stores in high wealth markets may benefit from suiting.

Recommends
Positive Outlook
Approves of CEO

669 Other Employee Reviews for J. Crew (View Most Recent)

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  1.  

    A Good Place to Grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in King of Prussia, PA
    Current Employee - Sales Associate in King of Prussia, PA

    I have been working at J. Crew part-time (less than an year)

    Pros

    J. Crew is a culture and the goal is to make shopping an experience. you learn how to deal with a breadth of customers, managers and co-workers and leave with a greater respect for jobs in the service industry. Customer service is paramount!

    Cons

    I wanted the opportunity to climb the ladder a little faster. Be patient, if you really want it, it will come. Put in some months as an associate, wow them with your sales and hopefully move to a personal shopper or mid-level manager.

    Advice to ManagementAdvice

    Dress the part and be willing to smile through any situation. The customer is always right!

    Recommends
    Approves of CEO
  2.  

    Always fashionable and fun, treating their employees to many perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at J. Crew part-time (more than an year)

    Pros

    Great perks and promotions for all employees. Once of the best that I am aware of. Very fun retail sales position. Employees armed with lots of customer service loyalties to provide to customers, giving them lots of power with their customers.

    Cons

    Low paying @ sales associate level.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for J. Crew

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