J.D. Power

  www.jdpower.com
  www.jdpower.com
There are newer employer reviews for J.D. Power

3 people found this helpful  

People are Fantastic, Job Responsibilities Stink

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Troy, MI
Former Employee - Anonymous Employee in Troy, MI

I worked at J.D. Power full-time (more than 3 years)

Pros

- People are great!
- Fun, relaxed atmosphere.
- Flexible work hours depending on your boss.
- Offices are in really nice locations in both Troy and Wesltlake Village.
- Having this name on your resume packs a punch.
- Very good benefits and tuition reimbursement program.
- Great 401K matching program!

Cons

- Lots of company-wide job cuts and very often. Always nervous about being on the chopping block.
- Expected to do A LOT of work for not as much pay as you deserve.
- Managers are not good at having your back.
- Favoritism.
- Expected to work ALL THE TIME. I've worked at 1am on Fridays and Saturdays before.
- Very poor work/life balance.
-Little/no room for advancement. They have a saying at J.D. Power that the best way to get a raise at the company is to leave and come back. Not good.

Advice to ManagementAdvice

Pay people fairly for the amount of work they do and develop your associates. This will minimize the insane turnover at the company. Also, be clear about company goals and stop laying people off in hoards. It doesn't make employees confident in your business, which is why they all flee to Edmunds.

Recommends
Negative Outlook
Approves of CEO

103 Other Employee Reviews for J.D. Power (View Most Recent)

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  1. 2 people found this helpful  

    Very disappointing because senior management did not understand the impact of the Internet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA
    Former Employee - Anonymous Employee in Westlake Village, Los Angeles, CA

    I worked at J.D. Power

    Pros

    Good working level people who try to get . The old cliche: nice people.

    Cons

    Strategically inept management, no concept of the Internet . Do you believe they are still doing surveys by mail. And worse yet, they are surveys.

    Advice to ManagementAdvice

    Do what Steve Jobs did: obsolete your biggest products and jump to the next level. You can't defend what you have, you must build what the market wants tomorrow . Dump the lawyer, be a marketer. Buy Insight Express to get into the online space. Other wise, bail out, sell while you have a brand, hollow as it is. Innovate or die !

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Billion dollar brand, dollar store product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Troy, MI
    Current Employee - Anonymous Employee in Troy, MI

    I have been working at J.D. Power full-time (more than an year)

    Pros

    Good benefits through McGraw Hill
    Fun, generally bright co-workers
    Nice new workspace

    There's a 20 word maximum to meet, there are no additional pros.

    Cons

    Basically same survey/methodology used for all studies from paint to investor satisfaction, which is 25+ pages of questions that are completely irrelevant. Steer clear if you're an experienced professional, you'll be doing the same work that interns do. Data processing, data processing, data processing, and more data processing.Then checking, checking and more checking.

    Massive bureaucracy, but lacking in a clear process. Everything is outsourced. No one is accountable. You are sunk if you get paired up with a boss that doesn't have your back and unless you've been working there at least 5 years your boss doesn't have your back.

    Don't get fooled by the brand. Read some of these reviews and really think about if this is a place you want to work especially if you aren't just straight out of school.

    Advice to ManagementAdvice

    Take an hour and think about a training program and how to improve your tired product. Figure out a way to really meet client's research goals once you get them hooked with syndicated research or eventually you'll be out of clients who are looking for more than a random number to benchmark.

    If you really are only looking for entry-level data monkeys to work in your sweatshop that's all you should hire. That should help you hit this quarter's numbers and they don't know any better.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for J.D. Power

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