There are newer employer reviews for JCCSF
There are newer employer reviews for JCCSF

See Most Recent

Helpful (2)

Great place to grow… to a point.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in San Francisco, CA
Former Employee - Anonymous Employee in San Francisco, CA

I worked at JCCSF full-time

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Small-company, family-like atmosphere, great work-life balance. Great discounts on programs and events, especially if you have kids. Free gym and pool membership!

Cons

Little opportunity for career advancement, depending on department. Benefits are great but expensive if more than single coverage. Watch out for some of the "lifers" who may be difficult to work with.

Advice to Management

Don't forget about compensation for non-union staff.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    a decent place to work, especially nice if you have kids

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web and Data Services Manager in San Francisco, CA
    Current Employee - Web and Data Services Manager in San Francisco, CA

    I have been working at JCCSF full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    the discount for super high quality pre-school and camps is a major upsell for this place. Also nice having an awesome gym right downstairs. It's a union shop so you'll probably get a fair shake wage-wise. Also very family needs-friendly and it's nice to have a place to park everyday that isn't super expensive.

    Cons

    a little weird spending your days making "the comfortable" more comfortable! The actual work staff is mostly awesome but sometimes the smell of entitlement around here gets a little grating.

    Advice to Management

    I like upper management. they're mostly accessible and (I think) try to do the right thing.


  2. Helpful (4)

    Do not work here if you want to keep your dignity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in San Francisco, CA
    Former Employee - Customer Service in San Francisco, CA

    I worked at JCCSF part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I am shocked that there are only 4 reviews for this place, considering how many people work and have worked here.
    Some of the clientele is very enjoyable, and you can forge nice friendships with the regulars.

    Cons

    *INCREDIBLY high turnover. This is due to extremely low wages and the inability of middle management to reward good work with more hours. When I was hired, I was told I would be weekday evenings. I ended up working 3 hours a week for about 3 months. I was called repeatedly at literally the last minute to fill in for others that called in sick or did not show to work, but when I asked for more hours, I was told it "wasn't possible". Eventually I was given more hours because a co-worker with that shift left.

     *Union-busting facility. 98% of employees are kept under 20 hours a week so that they are unable to join the union, which has a presence there. Only employees that have been there for 5 years or more are usually union workers.

    *Difficult customers, to the extreme...and upper management expects you to take abuse, despite the low wages, Constant customer service training, with no acknowledgement that clientele can be abusive.

    *Little respect and no acknowledgement for a job well done. No loyalty to employees. Very low morale amongst senior employees. No one stays for long unless they become union, because you have no benefits otherwise. Often bullied or made to feel bad if you call in sick...whether or not it's legitimate.

    *In my department, you could be hired as long as you had a pulse and enjoyed "working with kids". Very little training ensues, people teaching swimming with very little swimming background, if any. People with WSI and swimming teaching experience are paid same wage as un-certified, inexperienced people.

    *No raises, EVER. I worked there for two years and was never once offered a raise. I was also never told what my starting wage would be...until I asked after I was hired. I consider this to be very unprofessional and deceptive.

    *Upper management sits in a glass tower (almost literally), completely removed from the reality of what is going on there. The majority of employees do not even know the names of other the employees in the building.

    Advice to Management

    Rather than mass-hiring and then treating people as disposable, focus on trained/certified hires and give them a living wage and more than just part-time work. This will inspire employee loyalty. In addition, setting guidelines for customer behavior is essential. The amount of abuse that customer service employees are forced to endure is ridiculous, especially on the gym side. Offer incentives like RAISES or even just a kind word or two.


There are newer employer reviews for JCCSF
There are newer employer reviews for JCCSF

See Most Recent

Work at JCCSF? Share Your Experiences

JCCSF

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.