JDA Software

www.jda.com
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1 person found this helpful  

Software development on retail hours - by 5:30pm everybody is gone.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Anonymous Employee in Scottsdale, AZ
Former Employee - Anonymous Employee in Scottsdale, AZ

I worked at JDA Software

Pros

There aren't many software companies left in the Phoenix area. In general, the pay, vacation, and other perks were good for the area (though not so great when compared to the software giants of the west coast).

Most people have families and the typical workday ends at 5:30pm. No, really! I used to stay late til 7:30pm or so and it would be me, the security guard, and the 24 hour customer support staff.

Cons

The strangest part of working at JDA is dealing with people that come from a retail background and try to squish into software dev. There is very little overlap. Explaining best practices to retail people is not an easy task. In general, I found the workforce to be undertrained and underbrained. That sounds harsh, but if you are used to working with the best and the brightest, you may find it a) tough or b) awesome to be the big fish in the little pond.

In addition, because of the frequent layoffs and contractions to appease stockholders, people are fiercly protective of their positions. Most promotions are because of who you know, not how you did.

Management is bottomline driven and doesn't look out much further than 12 months. Many holes in tthe software catalog are filled by acquisitions - when I left there were over 50 legacy software packages. This has resulted in an unholy mess of code.

Advice to ManagementAdvice

It just feels like the upper management has no idea how a software company is supposed to work. This is communicated to employees with constant layoffs and offshoring, unclear company goals, frequent acquistions for no other reason than to appease stockholders, and no particular grand scheme for the company in the coming years. In retail, maybe it's more appropriate to look no more than a season ahead - but in software, you need a multi-year plan.

Even more damning -- JDA does not know its end user. And it is pretty uninterested in the end user experience (after all, he or she is likely to make minimum wage and move on to a new job within months). All the software planning is about bells and whistles to appeal to the software buyer.

You need to pick a path, set a far goal and work towards it for 18 months without an acquistion or layoff. Move some of your executive staff offshore and work with some real software people. Bring actual end users in to meet your developers and software designers. Expect more of your employees. Break up the boy's club.

Doesn't Recommend
Disapproves of CEO

342 Other Employee Reviews for JDA Software (View Most Recent)

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  1.  

    Offshoring strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at JDA Software

    Pros

    great people to work with -- friendly and hard working. good products and good customers have made the company a success.

    Cons

    Management has decided to offshore most of the work to India. Not much incentive to stay motivated when you know you'll be RIF'd.

    Advice to ManagementAdvice

    back in the old days, Jimmy really cared about his employees and listened to them. Try listening to employees now too.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Fiscal almost to a fault

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at JDA Software

    Pros

    JDA provides the stability needed in today's economy. They are very fiscally aware (almost to a fault) and ensure the success of the company. They provide good benefits and compensation that on-par with the industry standards. They have products that no one else in the industry has and can make a huge difference for a retailer.

    Cons

    Politics do play a role with the company. The "squeaky wheel gets the grease" is definitely true--in some ways, that's how things get done. Also, because they are so fiscally conscious, it could be considered "penny pinching". The location off shore has also demoralized a number of departments as those departments have suffered job and people relocations.

    Advice to ManagementAdvice

    The dollar is important, but moving jobs offshore should not be the primary way to accomplish that end. In the end, an analysis of the overall profitability of the company would be in order to find out if the time spent on training and rework was truly worth the expenditure.

    Approves of CEO
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