There are newer employer reviews for JEA
There are newer employer reviews for JEA

See Most Recent

Helpful (2)

Depending on what you are looking for, this can be a good place to be.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Appointed Employee in Jacksonville, FL
Current Employee - Appointed Employee in Jacksonville, FL

I have been working at JEA

Recommends
Disapproves of CEO
Recommends
Disapproves of CEO

Pros

There are some great people to work with at this company. The work-life balance is very good, work is important, family is first. Because it is a medium size utility, you can get opportunities to stretch yourself professionally that you would not at larger companies. It is a good place if you are looking to settle down through retirement.

Cons

The overlay of city politics results in decisions not necessarily in the best interests of the financial health of the company and the service of the community. The union/civil service rules create a sense of entitlement and prevent non-performers from being let go, causing the performers to have to work harder. Many management salaries are falling further and further behind industry because of multiple years without salary increases. The company has too many silos and does not operate as a team. Morale is currently low.

Advice to Management

Develop a mid to long term plan to address the salary and morale issues and communicate it to you employees. External customers will not be served well at a company that serves its internal customers this poorly; work on that cultural issue. The CEO should address the disfunctional way in which his executives are currently operating and remove any that are performing poorly. Do not be afraid of change, stagnation will drag the company down.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    New Hire Engineer Review

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer I in Jacksonville, FL
    Current Employee - Engineer I in Jacksonville, FL

    I have been working at JEA

    No opinion of CEO
    No opinion of CEO

    Pros

    Job Security, Good Benefits, Vacation Time.

    Cons

    Must negotiate salary at the beginning. Few levels of promotion.

    Advice to Management

    More opportunities for promotion and take care of hard workers.


  2. Helpful (1)

    Call center

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Consultant Trainee in Jacksonville, FL
    Former Employee - Customer Care Consultant Trainee in Jacksonville, FL

    I worked at JEA

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good pay and benefits for all employees.

    Cons

    Not family friendly or flexible if time off is needed with short notice.

    Advice to Management

    Be more consistent and don't give preference to some employees only. Be more considerate of medical and other exceptional situations.


There are newer employer reviews for JEA
There are newer employer reviews for JEA

See Most Recent

Work at JEA? Share Your Experiences

JEA

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.