JM Family Enterprises

  www.jmfamily.com
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30 Employee Reviews (View Most Recent)

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1 person found this helpful  

Helpful coworkers, lots of hours, great if you're not a contractor.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Service Desk Technician  in  Jacksonville, FL
Current Employee - Service Desk Technician in Jacksonville, FL

Pros

Great if you're a beginner- coworkers are very patient and helpful. If you work for the company directly and not through a contractor, the benefits are top of the line. Lots of on call hours if you like overtime pay

Cons

Work load can get strenuous at times. Almost like a call center environment but with slightly more breathing room between calls. Training is excessive since there is a BROAD range of applications and procedures to understand.

The fact that I am a contractor is reflected onto the 3 star rating I left. Would have given the company 5 stars if becoming an associate for the company seemed realistic.

Also, the company is considering outsourcing the service desk in the near future (Likely the reason why they are not planning on rolling contractors permanent for this position).

Advice to ManagementAdvice

Contractors in the Service Desk don't seem to have a chance to become permanent associates. This is discouraging- it forces contractors to leave prematurely and find better opportunities elsewhere.

Recommends
Neutral Outlook
Approves of CEO

Other reviews for JM Family Enterprises

  1.  

    Great Benefits, Inspiring Founder, Family Environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Deerfield Beach, FL
    Former Employee - Anonymous Employee in Deerfield Beach, FL

    Pros

    This company was founded by Jim Moran who believed that his employees (associates) were the most important part of the business. He treated employees like family and was ahead of his time in terms of management skills. He was a very inspiring leader and passed the mantel on to very competent people that know what they are doing.

    Onsite Gym, Onsite Free Medical Clinic, Onsite Daycare run by Bright Horizons, Great Medical and Dental options.

    If you are interested in the auto industry this is a great place to work. From distribution, to insurance, to parts, to financing, to claims processing, this company touches almost every aspect of the auto industry.

    Almost everyone loves working here and is grateful to be in this company. It truly does feel like a family atmosphere in that associates care about each other. The company has won a number of awards for being a great place to work. You can actually have work-life balance in this company - - most people don't stay too late, nor do they work weekends. The company also is involved in several charities and encourages employees to also become active volunteers.

    Cons

    Some of the old school family environment that Jim Moran instilled is wearing away under the new management.

    While there are plenty of opportunities to move horizontally, management rarely leaves, so it's difficult to move up. Plus, promotions are not based on merit, but on who you know. It's still largely male dominated, with no female executives.

    If you fit into this culture, you will love it here. But be warned. Some managers are not top caliber and will resent quality employees beneath them. Also HR consistently supports tyrannical managers without reprimand despite numerous complaints. Lesson? Make sure you like your hiring manager before you accept a position here.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Company, Horrible Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Deerfield Beach, FL
    Current Employee - Anonymous Employee in Deerfield Beach, FL

    Pros

    Profit sharing, unique benefits, company events on yatchs

    Cons

    Politics at it's best. Experience does not live up to the hype. One of the worst experiences in my career.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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