Pros

good training programs
people are generally more laid back and not as arrogant as those at other firms on the street
diverse work place

Cons

technology and resources - takes forever to request new hardware and software, need greater investment in newer technology
compensation - lags behind other firms

Advice to Senior Management

the firm definitely needs more investment in technology - new computers, monitors, as well as business applications, also need to consolidate help desk/technology support for better response time. generally the firm (JPMorgan investment bank) is known as a good place to start and prove yourself before leaving for better pay somewhere else, so the average person here tends to be young (average age is under 27).