JPMorgan Chase – “Good place to work, it's a huge corporation so expect that feel.”

Pros

Stability.
Great benefits.
Schedule flexibility
Well known successful corporation to work for.

Cons

It is a big corporation so you can't expect a 'personal' treatment, but it would still be nice if someone would listen to you.
Compensation plans are way too low for an employer this size, especially for loan officers and their assistants attending leads from banks.
Retail Mortgage has extremely outdated operations (processing and underwriting), causing lengthy delays and making customers go elsewhere, all this hurting your commission pay of course.
Management would NOT respond timely to the staffing needs, even though their hiring process is not lengthy at all.

Advice to Senior Management

Evolution is absolutely a must for a corporation this size, don't be the dinosaur of them all.