JPMorgan Chase – “Chase needs improvement”

Pros

Chase has made many improvements since converting from Washington Mutual including benefits, work life balance, fairness in hiring, promoting, etc.

Cons

Chase is a really large bank and has the same issues WaMu had in communicating with employees. It's frustrating to hear about company changes in the news instead of through management channels.

Advice to Senior Management

Consider growth an opportunity to get employee communication right.