There are newer employer reviews for Jack Henry & Associates

3 people found this helpful  

Great company that really cares about its employees

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing Communications Specialist in Charlotte, NC
Current Employee - Marketing Communications Specialist in Charlotte, NC

I have been working at Jack Henry & Associates full-time (less than an year)

Pros

- Competitive pay
- Flexible work schedule
- Telecommuting opportunities
- Room for advancement
- Structured annual reviews
- Raises are tied into merit (based on annual reviews)
- Transparency
- Employees get a lot of support from upper management
- Excellent benefits - really above and beyond

Cons

- There's no structured way for employees to review their managers
- Self-appraisals are a part of the annual review process

Advice to ManagementAdvice

Keep doing what you're doing!

Recommends
Positive Outlook
Approves of CEO

154 Other Employee Reviews for Jack Henry & Associates (View Most Recent)

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  1.  

    Good Company though needs to be accepting of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jack Henry & Associates full-time (more than an year)

    Pros

    Great benefits, work from home option after being there 1 year and meeting requirements.

    Cons

    Company is not as innovate as it seems it should be for being a technology company, also should look to hire though who do have the same experience as everyone else in the company...bank experience!

    Advice to ManagementAdvice

    Don't be afraid of change and don't allow red tape to cause simple projects to take years to complete.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Good company with potential to be great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Jack Henry & Associates full-time (more than 8 years)

    Pros

    1) Fair Salaries, average benefits.
    2) Technical Training is available.
    3) Some very good managers and many excellent software engineers, testers, and technicians.

    Cons

    1) Company is very much top down, "policy driven". A ton of time is just wasted trying to keep up with relatively stupid policies and "required" training in things that don't even apply to your parts of the organization. It is more about appearing to do the right thing as opposed to doing the right thing. Although the company has many disparate subsidiaries, they want a one size fits all approach to everything. A lot of policies conflict with the reality of what happens in the field and what we have to do to get the job done. They can't make the perfect policy so to keep the business running (and making money and satisfying our customers) some policies are bent or just ignored.
    2) Company has lost some of its cultural roots regarding employees. It used to be that employee satisfaction was more of a concern for top management. Now they will sacrifice employee satisfaction for short term stock price increases.
    3) A few very poor General Managers who are non-supportive and unknowledgeable. I think that they keep their jobs because of inertia and the businesses that they manage are just naturally doing good in spite of them.
    4) Little bottom up communication, No way to get ideas out and evaluated. Some middle managers just close down all communication. This is almost a cultural thing now. A lot of people have given up trying to get ideas out because they'll be shut down. It only takes one person to kill any idea and there seems to be lot of people who kill ideas.
    5) Little or no support for experimentation. This is related to item 4 above. Everything has to be "big" and a "huge revenue generator" right out of the box.

    Advice to ManagementAdvice

    Look for opportunities to switch up some of the businesses to different General Managers. Even some businesses that look like they are doing good may do better under a different GM. Experiment a little in this area.
    Look for opportunities to support the needs of the businesses instead of "forcing" the businesses to always support the myriad policies of top management. There is a real disconnect between the policy driven approach to management and running a creative, agile and responsive organization.
    Look for opportunities to show employees that this is really a great place to work. As opposed to the "only" place to work in Monett and Springfield. As opposed to a place to work that has "competitive compensation and benefits". There isn't enough compensation and benefits to differentiate Jack Henry from most other middle of the pack tech companies. Stop believing your own hype.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Jack Henry & Associates

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