184 Employee Reviews (View Most Recent)

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Great First job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Call Center Representative  in  Northport, AL
Former Employee - Call Center Representative in Northport, AL

I worked at Jackson Hewitt full-time for less than a year

Pros

Great pay for a 15 year old at that time

Cons

Argumentative adults I worked with,

Advice to ManagementAdvice

Hire younger faces

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Jackson Hewitt

  1.  

    Great start up, little appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer  in  Long Beach, CA
    Current Employee - Tax Preparer in Long Beach, CA

    I have been working at Jackson Hewitt part-time for more than a year

    Pros

    They really do care about clients from all walks of life, and tend to hire folks who reflect a diverse background. VERY thorough in training and supportive during the tax season.

    Cons

    Paltry pay and nepotism. they put so much effort into training you, which is great, but there is little reward for being passionate about what you do.

    Advice to ManagementAdvice

    Pay your star employees better. $10 an hour for completing complex returns along with the sad commission at the end of the year doesn't really inspire the good employees to come back. This is how you lose good employees to competitors!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Preparer  in  Smyrna, TN
    Current Employee - Tax Preparer in Smyrna, TN

    I have been working at Jackson Hewitt part-time for less than a year

    Pros

    pick your own schedule, great people to work with

    Cons

    seasonal work, need to put new employees with seasoned employee instead of starting off working alone

    Positive Outlook
    Approves of CEO
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