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1 person found this helpful  

Fantastic place to work!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - MMORPG Content Developer  in  Cambridge, East of England, England (UK)
Current Employee - MMORPG Content Developer in Cambridge, East of England, England (UK)

I have been working at Jagex full-time for more than 3 years

Pros

Very well experienced staff, well paid, I enjoy working with the games. I'd even do voluntary work at Jagex!

Cons

Very few; maybe I've seen the better side, but it is a fantastic atmosphere, lovely staff and we have great events!

Advice to ManagementAdvice

Focus on less about the money and more about the opportunities and content.

Recommends
Positive Outlook

61 Other Employee Reviews for Jagex (View Most Recent)

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  1. 10 people found this helpful  

    shame

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jagex full-time for more than 3 years

    Pros

    Within development teams a great team spirit and some very very talented individuals.

    Cambridge is a nice place to live in and arround

    Very impressive QA - with good progression opportunities.

    Staff jollies historically have been impressive, slightly less so recently, but still of a very high standard.

    Recently some good hires to SM/Executive team.

    Cons

    Appalling Senior (executive) management, some highlights include:
    . A mystery american studio that ran for a year, burned through a great deal of capitol and then vanished with out ever contributing to the company, even in the form of a post mortem
    . A very senior member of staff feeling that staff should "be grateful for your jobs, we pay a great wage!" and acted very surprised when several members of Development staff pointed out they worked a second job at a local supermarket, which paid better, to make ends meet
    . A very firmly entrenched culture of head rolling, similar to musical chairs just before various milestones

    Unpaid overtime, while this is not uncommon in the industry that dose not make it ethical or good practice - several members of staff racked up near twice their contracted core hours over a development cycle. Some received a 'flash' bonus that equated to around £1 per hour for the additional work.

    Reward for performance is erratic and frequently boils down to 'attitude' rather than accomplishment.

    Promises with regard to money very rarely materialise into reality

    Lots of flash very little substance

    Disappearances - not uncommon to find a desk cleared in the morning, or after a break, with no explanation or acknowledgement.

    Generally very poor relations between upper management and development teams

    Cambridge is very expensive to live in and around, commute is difficult.

    Advice to ManagementAdvice

    At this point it would take a miracle to restore the trust of a very large segment of your workforce. There is a fundamental lack of trust, to the point at which it cannot begin to heal without a radical, and painful, change in the SM and Executive teams.
    Which is a shame, as your developers still strive to make the company a success - despite the constant downward pull coming from SM and Executive teams.
    Seeing talented work colleagues, who have contributed vastly and practically to the company be removed while the dead weight above remains is painful.
    More so when other very talented and vital members of staff resign and no amount of money, or other inducement will convince them to stay should ring alarm bells.

    As another poster has commented, take a long look and answer honestly - "do I contribute meaningfully to this company?". Let us do our jobs and make Jagex hugely profitable.

    Doesn't Recommend
    Neutral Outlook
  2. 8 people found this helpful  

    A great buzz for a customer of 10 years, into a depressive career end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Jagex Player Support  in  Cambridge, East of England, England (UK)
    Former Employee - Jagex Player Support in Cambridge, East of England, England (UK)

    I worked at Jagex full-time for more than a year

    Pros

    Quarterly 'Jollies' - £30 per head, meal, paint ball etc.
    Positive colleagues.

    Cons

    Terrible Workloads - 10 hours of clicking buttons, and listening to whiny 13 year olds hijacking accounts for 'teh lulz'.

    Poor management with no director or real leadership.

    Constant dismissals - You would notice people disappear and never return, as the company is replacing permanent staff with temps to cover the work loads.. Which you can see above, people are paid LESS now than before.

    10 Hour shifts.

    Advice to ManagementAdvice

    Grow some balls with your company, value the ones whom commit rather than sacking them because of your service levels.

    I wouldn't be surprised if you went under in the next few years, disgusting.

    Doesn't Recommend
    Negative Outlook
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