Jenny Craig

  www.jennycraig.com
  www.jennycraig.com
There are newer employer reviews for Jenny Craig

5 people found this helpful  

Terrible Pay. Demoralizing work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Jenny Craig full-time

Pros

-Helping people change their lives
-Meeting some really great and interesting people
-Working with others who really wantto help people
-Great/Healthy way to lose weight when the program is followed

Cons

-Poverty level pay
-No support from corporate
-Terrible communication from the company
-Demoralizing to not be able to help people like we should be able to
-Constant phone work (almost cold calling past clients)
-Too expensive to keep clients long term
-Long hours/not enough time off

The company is one of the worst paying, and least supportive ( to it's employees) that I have every worked for. I , and others, have to have a second job to simply be able to pay rent and eat. We provide therapy to clients who don't have the money to pay a professional psychiatrist. You are a cheerleader, a confidant, a shoulder to cry on, and a therapist all for almost no pay. The commission scale is a joke, and doesn't reward you for actually getting client to their goal weight. The emotional weigh down from taking on all of your clients problems is crushing. When you don't have a client in center, you are calling from lists of people who have quit the program. Most of the live calls bring hostility from the former clients, and you're often hung up on and yelled at for calling to try to bring people back to the program. There is almost no advertising. Consultants are expected to bring most of the business in by calling people in any free time. The hours are long and there is no time off. Holidays are all worked ( even when corporate is closed) and trying to find someone to cover for you to take your time off is a nightmare

Advice to ManagementAdvice

Pay your employees better and take over some of the stress of advertising and getting people through the door. Make changes to update the company and get rid of the ridiculous PPH and FDA requirements.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

287 Other Employee Reviews for Jenny Craig (View Most Recent)

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  1. 4 people found this helpful  

    Demoralizing Environment and Ultimately Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Jenny Craig full-time (more than 3 years)

    Pros

    Clean work environment, friendships, a few inspiring clients, half off food, working as a team

    Cons

    Too many (unimportant) operational pieces to keep track of. You are always made to feel that something is falling through the cracks.

    Technology is extremely outdated.

    Pay below Centre Director level is appalling for the amount of tasks and responsibilities, and to be the main point of contact for the clients.

    High employee turnover rate due to low wages, unrealistic performance expectations, and feeling unappreciated and under valued by the company.

    Upper management comes across as arrogant, smug, and secretive. The employees do not view them as having integrity.

    Marketing: We were expected to grow the business, but had only 1-2 new clients per month.

    Advice to ManagementAdvice

    Improve Marketing!

    Increase Compensation! Good luck retaining qualified, dedicated, loyal employees, especially consultants, at the current pay rate.

    Increase Transparency! Your employees are not idiots, but you treat them as such. Train your management team to act with integrity. You have an extremely negative corporate culture.

    Take a long, hard look in the mirror to see that you are responsible for so many of the issues leading to the decline of the business. With so many unflattering employee and client reviews online, the internet and social media will contribute to the decline (demise?) of Jenny Craig if changes are not made.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Great Mission Outdated Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director in Washington, DC
    Current Employee - Centre Director in Washington, DC

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    The opportunity to truly help someone transform their life through weight loss and weight management. Incentive to embrace a personal healthy lifestyle.

    Cons

    Low pay, long hours, outdated computer system, lack of trust of field employees,poor communication between corporate headquarters and centre/field. Commission structure sometimes fosters dishonesty, very little truly attractive incentives/bonuses.

    Advice to ManagementAdvice

    Allow employees access to internet and email to service customers a standard expected level. Increase pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Jenny Craig

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