There are newer employer reviews for Jenny Craig

5 people found this helpful  

Terrible Pay. Demoralizing work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Jenny Craig full-time

Pros

-Helping people change their lives
-Meeting some really great and interesting people
-Working with others who really wantto help people
-Great/Healthy way to lose weight when the program is followed

Cons

-Poverty level pay
-No support from corporate
-Terrible communication from the company
-Demoralizing to not be able to help people like we should be able to
-Constant phone work (almost cold calling past clients)
-Too expensive to keep clients long term
-Long hours/not enough time off

The company is one of the worst paying, and least supportive ( to it's employees) that I have every worked for. I , and others, have to have a second job to simply be able to pay rent and eat. We provide therapy to clients who don't have the money to pay a professional psychiatrist. You are a cheerleader, a confidant, a shoulder to cry on, and a therapist all for almost no pay. The commission scale is a joke, and doesn't reward you for actually getting client to their goal weight. The emotional weigh down from taking on all of your clients problems is crushing. When you don't have a client in center, you are calling from lists of people who have quit the program. Most of the live calls bring hostility from the former clients, and you're often hung up on and yelled at for calling to try to bring people back to the program. There is almost no advertising. Consultants are expected to bring most of the business in by calling people in any free time. The hours are long and there is no time off. Holidays are all worked ( even when corporate is closed) and trying to find someone to cover for you to take your time off is a nightmare

Advice to ManagementAdvice

Pay your employees better and take over some of the stress of advertising and getting people through the door. Make changes to update the company and get rid of the ridiculous PPH and FDA requirements.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

270 Other Employee Reviews for Jenny Craig (View Most Recent)

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  1. 4 people found this helpful  

    Great Mission Outdated Corporate Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Centre Director in Washington, DC
    Current Employee - Centre Director in Washington, DC

    I have been working at Jenny Craig full-time (more than 3 years)

    Pros

    The opportunity to truly help someone transform their life through weight loss and weight management. Incentive to embrace a personal healthy lifestyle.

    Cons

    Low pay, long hours, outdated computer system, lack of trust of field employees,poor communication between corporate headquarters and centre/field. Commission structure sometimes fosters dishonesty, very little truly attractive incentives/bonuses.

    Advice to ManagementAdvice

    Allow employees access to internet and email to service customers a standard expected level. Increase pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Nestle, Wake up and Smell the Coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Director in Los Angeles, CA
    Current Employee - Program Director in Los Angeles, CA

    I have been working at Jenny Craig full-time (less than an year)

    Pros

    The chance to make a positive difference in people's lives by supporting their weight loss goals.
    Vast menu options. Centres are located in convenient, desirable locations. The benefit package offered for full-time is competitive. All employees receive a good opportunity to lose weight on the Jenny Craig program.

    Cons

    Some of the centres are mismanaged and there is little to no accountablity. Some centres have an alarming high turnover.
    Many clients drop off the program because of preservatives in the food items and they often complain the food is too expensive.

    Advice to ManagementAdvice

    Nestle: If you want a return on your investment, you will have to dig deep. Centre Directors that work in Centres with an unusual high turnover should be investigated.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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