Jenny Craig

  www.jennycraig.com
  www.jennycraig.com
There are newer employer reviews for Jenny Craig

5 people found this helpful  

Good at first, but went downhill

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - ≪ Former IT Employee≫ in Carlsbad, CA
Former Employee - ≪ Former IT Employee≫ in Carlsbad, CA

I worked at Jenny Craig full-time (more than 5 years)

Pros

Good people. Good benefits package. Decent severance package.
This was a very good place to work seven years ago, before the Nestle buy-out. (Casual dress was every day, for example.)

Cons

(These comments apply to HQ.) Upper Management seems to be disconnected with employees, and doesn't seem to listen to input, although they say they do. (They removed the employee suggestion boxes years ago.) Current employment instability. Plus, pouring all resources into a software package that hasn't worked right in the 5 years it's been implemented.
They have too many meetings to be able to get any real work done. (They may even have some meetings about whether they are having too many meetings.)
Computer hardware is over 5 years old - too much money spent on bad software, not enough on good hardware.
Laying off employees will not improve the software. (They just had another round of layoffs two days ago.) And laying off the key people for supporting the software certainly won't help, either.

Advice to ManagementAdvice

Scrap the current software package. It will never work the way it was intended, due to the poor way it was originally coded. Put more energy into your people than your software. And listen to them. They know what works and what doesn't.

Doesn't Recommend
Negative Outlook
No opinion of CEO

290 Other Employee Reviews for Jenny Craig (View Most Recent)

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  1. 3 people found this helpful  

    MANAGEMENT NOT LEADING GOOD EXAMPLES FOR EMPLOYEES

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jenny Craig full-time (more than 10 years)

    Pros

    Jenny Craig offers some good vacation time. No working weekends.

    Cons

    Management so far disconnected with their employees and no morale boosts at all. They have tons of meetings that accomplish nothing. The Corporate Office in Carlsbad is a joke. No communication with their main warehouse in Rancho Cucamonga and leave them to figure out things at the last minute. They are not held accountable for their actions. They are not up to speed with their computer programs and every time their is a new change it is never done right the first time make the transition a real pain for those utilizing the software they have in place. The right hand does not know what the left hand is doing. The management puts on act when the big wigs are around. They overload some employees with tons of work while others have nothing to do.

    Advice to ManagementAdvice

    Practice what you preach is one of the Nestle requirements which you are not doing. Be more sensitive to your employees needs and recognize them and praise them. It's always when there is a mistake that you hear from management. Make the employees that have nothing to do because that are standing around help out the departments that have work and be team players instead of burning out your employees because you wish to just ignore the fact that people have too much time on their hands.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Find Employment Elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - JCC in Orange, CA
    Former Employee - JCC in Orange, CA

    I worked at Jenny Craig full-time (more than 3 years)

    Pros

    Working with Jenny Craig Consultants who truly care about their clients. Teaching people the value of a healthy lifestyle. Watching women become empowered as they take control of their health and fitness.

    Cons

    Watching consultants who give so much on a daily basis struggle to make ends meet because of the pay structure. Dealing with management who failsl to market the company properly resulting in very few new clients. Being told to reach out and "Save Starfish" (clients who have not rescheduled), when it clearly about the bottom line and not about the client. Consultants are expected to call clients who haven't been in for years while the company fails to advertise. During these non-client hours consultants are making about $8.25 per hour- less than babysitting money.

    Advice to ManagementAdvice

    If you truly believe "We Save Lives", start with the employees who have been loyal for so many years. Pay your consultants a living wage. Market the company so the public knows Jenny Craig is still in business. Acknowledge the people who have generated revenue for you and let them know where the company is headed. Your employees are afraid that any day they will be given a severance check for 2 weeks pay and told their centre is closing after years of hard work and dedication. Centre employees love what they do but they are not shown any gratitude by management.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for Jenny Craig

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