Jenny Craig – “Love the clients, hate the company.”

Pros

Very rewarding to see clients achieve results
Program materials are very straight forward and easy for employees and clients to find useful information.
The food really is great.
I have found the motivational MOVE points useful.

Cons

Management has no regard for individual employees' needs, refuses to allow employees to choose working hours that suit them - even when centre's needs are met.
lack of Benefits and commission pay structure for employees who should be helping clients - not pressuring them.
Management follows labor law and even company policy when it suits them - not otherwise.

Advice to Senior Management

Make a concerted effort to find out why so many people become constipated on the program - fix it!
Get the grit out of anytime bars.
Pay employees and respect their time and needs - then turnover will be lower and you will lose fewer clients because their consultants leave - everybody wins!