279 Employee Reviews (View Most Recent)

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Awesome

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Crew/OPS  in  Boston, MA
Current Employee - Crew/OPS in Boston, MA

I have been working at JetBlue

Pros

Flight benifits,
Really awesome co-workers
Excelent working conditions

Cons

Upper mangement in disarray
not enough pay

Advice to ManagementAdvice

None

Approves of CEO

Other Reviews for JetBlue

  1.  

    Building relationship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service  in  New York, NY
    Current Employee - Customer Service in New York, NY

    I have been working at JetBlue

    Pros

    Friendly environment, Good salary and path to grow.

    Cons

    Busy schedule, rough hours, more close relationship between crew members and management. Better IT

    Advice to ManagementAdvice

    Better relationship with crew members

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Great company, unless it's IT.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Crew Member  in  Forest Hills, NY
    Current Employee - IT Crew Member in Forest Hills, NY

    I have been working at JetBlue

    Pros

    Rapid growth fuels lots of work and constant challenges. If you're looking for excitement, airlines have plenty and JetBlue is one of the best. I would recommend working at JetBlue as long as you are not considering IT.

    Cons

    I would not recommend working for the JetBlue IT department under the current senior leadership. Fear and intimidation are not leadership skills. Critique publicly and compliment never is also unacceptable. Additionally, even herculean achievement will not result in career advancement despite the definite challenge IT Crewmembers have with work life balance given workload and staffing. The company overall has had a very difficult time with performance management and IT has been at the head.

    Advice to ManagementAdvice

    Judge leadership on their organization's Net Promoter Score. NPS says it all. If you're not listening to it you're either not listening to your people or not treating IT like the rest of the company.

    Doesn't Recommend
    Disapproves of CEO
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