280 Employee Reviews (View Most Recent)

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Jetblue is only worth it if you are a pilot, flight attendant, GM or Supervisor.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Airport Operations  in  Boston, MA
Current Employee - Airport Operations in Boston, MA

I have been working at JetBlue

Pros

Jetblue offers a great opportunity to travel to all levels of employees. The benefits package is better than what most businesses are offering, and management has not increased what employees are paying into it for the past two years. Management is extremely outgoing and willing to have face to face time with all levels of employees. On numerous occasions I have had the chance to speak with the CEO directly, it's extremely rare for that to happen in most organizations. Training is an important part of the company and employees are able to go into their jobs with confidence. Overall Jetblue is a good company to work for.

Cons

Employees in Customer service are given ZERO holidays, no sick days, and are penalized for being a minute late even if due to the transportation offered. The pay scale for customer service is laughable, who can honestly live off of $11 dollars an hour? And after three years of service only be making $13.10?? The company is in talks of switching over to HSA'S which would make their benefits package absolutely horrible. Jetblue is in desperate need of a union for ALL of its employees not just the pilots.

Advice to ManagementAdvice

Consider the cost of living when deciding salaries. Yes you pay for parking, and are not increasing what people pay into their health benefits, BUT no-one can live off of a $11 dollars an hour, and after a year $11.75?? Three years $13.10?? That's insane.

Approves of CEO

Other Reviews for JetBlue

  1.  

    To the shareholders, the financial stability, and defining a new tier of airline, "value airline" , good job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Captain
    Current Employee - Captain

    I have been working at JetBlue

    Pros

    People. It is a fun place to work.

    Cons

    Benefits and retirement are not up to industry standards. And health benefits after retirement do not exist.

    Advice to ManagementAdvice

    Support the pilots pay them average or better yet above average to their peer set in the industry. Same with benefits.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Not what it use to be..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pilot  in  New York, NY
    Current Employee - Pilot in New York, NY

    I have been working at JetBlue

    Pros

    Can't claim any. because they are usually taken away on a weekly basis

    Cons

    Typical Airline management, enough said. Company stock purchase plan reduced to nothing. Stock options no longer offered to new hires. Significant reduction in pay if you use your sick time. A daily reduction in over-all work environment and quality of life.

    Advice to ManagementAdvice

    Treat your people how you promised in the beginning, or we are doomed to be just like every one else. What ever happened to take care of your people and they take care of the customer..

    Doesn't Recommend
    Disapproves of CEO
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