JetBlue
3.5 of 5 275 reviews
www.jetblue.com Long Island City, NY 5000+ Employees

275 Employee Reviews (View Most Recent)

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4 people found this helpful  

Avoid the IT department at jetBlue if you value your career

IT Manager (Current Employee)
Long Island City, NY

Pros- Free flights
- people I work with I get along well with

Cons- Directors are still detached, selfish, and ignore recommendations from their management and experienced people, leaving those people to mop up poor decisions
- A lot of managers don't escalate, let the directors walk all over them and make decisions that they know are not optimal
- Certain directors (Infrastructure services) are allowed to hire people from their old companies directly into management positions that are created specifically for them and in some cases unnecessary, even if they're not qualified
- Directors place unqualified people into certain positions and levels (architect) simply to say that there are career opportunities
- There is high risk of retaliation when you bring concerns to your manager or Director (poor reviews without clear reasons or followup/engagement from your Crewleader)
- There are no promotions. You must apply for a position, then you're not given competitive salaries, but a minimal increase based on your current salary. There's also risk of retaliation if you then refuse the promotion.
- Salaries are non-competitive with local NYC market, IT is having extreme difficult acquiring talent, and talent retention is difficult.
- Talent management is among the worst I've seen in any IT department, subject matter experts are now detached and have no incentive to engage in current projects and initiatives
- Extreme lack of vision in the director level in terms of overall strategy, lots of money spent in the wrong places or poorly spent (Infrastructure)

Advice to Senior ManagementPeople department needs to pay closer attention to what's going on in departments, specifically IT. There needs to be more ways for Crewmembers to state their concerns or issues without possibility retaliation from their management. It seems the CIO had good intentions, but he brought in and moved a couple of ineffective people into key roles that has IT unable to engage and meet the rapidly changing needs of the business.

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    2 people found this helpful  

    Crewmember is a Euphemism for Employee

    Ground Operations (Current Employee)
    Long Beach, CA

    I have been working at JetBlue full-time for more than 10 years


    Pros: JetBlue is very generous with flight benefits. Direct deposit is reliable. There is… Cons: If I could go back in time, I would never have worked for this company. They are involved in an endless struggle of codifying the… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    A company that's lost its way and treats the internal customer poorly

    In Flight (Former Employee)
    New York, NY

    I worked at JetBlue full-time for more than 8 years


    Pros: IN the beginning, company had 5 values and stood by them, was amazing… Cons: Management as be turned over to other airline execs., treatment of employees is horrible, healthcare is created by JB,… Advice to Senior Management: In your goal to gain money you lost your vision of what the company stood for, Nelman's dream turned to a Barger nightmare… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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