JetBlue

  www.jetblue.com
  www.jetblue.com
There are newer employer reviews for JetBlue

 

Amazing company to work for! Great culture!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Marketing and Systems Operations
Current Employee - Marketing and Systems Operations

I have been working at JetBlue part-time (more than an year)

Pros

JetBlue has an amazing culture and truly lives by its 5 core values of Safety Caring Integrity Passion and Fun! I always felt like the company valued my work. Very rarely did I have a bad day at work. Lots of upward career opportunities once you get in!

Cons

Because JetBlue is a smaller primarily domestic carrier, if you're interested in International work, it may not be the place for you.

Advice to ManagementAdvice

Continue to focus on your core values, Whenever anyone asks me what I think about working for JetBlue, I always emphasize how much importance was placed on the values and what a difference that made. My current airline has a similar value system, but it is not emphasized or believed in the way it was at JetBlue and that makes a huge difference. Most people could not even name our 4 corner stones.

Recommends
Positive Outlook
Approves of CEO

309 Other Employee Reviews for JetBlue (View Most Recent)

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  1. 1 person found this helpful  

    Fun job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Jamaica, NY
    Current Employee - Flight Attendant in Jamaica, NY

    I have been working at JetBlue full-time (more than an year)

    Pros

    Fun job, some people there are great.

    Cons

    No union so be careful

    Recommends
    Disapproves of CEO
  2. 2 people found this helpful  

    Horrible abusive management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Agent in Houston, TX
    Former Employee - Customer Service Agent in Houston, TX

    I worked at JetBlue full-time (more than 3 years)

    Pros

    First few years was a great place with pleasant work environment and great travel benefits, but after change of management and practices, not much to like about the company or working conditions anymore.

    Cons

    New management draconian, abusive, conniving and downright mean-spirited; just always looking for any reason to knock you, belittle you and/or hand out disciplinary action; could really blow any little thing out of proportion. Supervisors would often have you in situations where you would be 'damned if you do, damned if you don't, or you can only take choice A or B in a bad situation, and you will get yelled at/disciplined no matter which one you choose; would even at times ask you to do something and then scream at you for doing exactly what you were asked! (Of course if I didn't, I'm sure they would have been quick to charge me with insubordination!) Held to unrealistically short times to turn aircraft at gate, often without tools needed to do job properly; some staff led to compromise safety for fear of being disciplined/written up if they didn't make the turn time. Airline had horrible contingency planning, sometimes irrationally cancelling our flights when weather conditions not that bad to warrant it, and would leave some customers stranded for up to 5 or 6 days, and without the option to rebook to another airline (Rule 240 like other airlines can). Also, new reservation system full of bugs, IT very slow to fix, would constantly change procedures (for rebooking, ticket changes, etc.) without telling us, and of course, we get blamed for it.

    Advice to ManagementAdvice

    Since you brag about integrity being one of the company's values and hold us to it, maybe you should hold yourself to it in the way you treat your staff; have realistic expectations, understand we are often left in bad situations we can only do so much about, and for those supervisors who abuse their authority and treat staff badly, its time they got a taste of their own medicine.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for JetBlue

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