There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

Helpful (1)

Great fun place to work at!

Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at JetBlue full-time

Pros

Flight Benefits! Opportunity to work from home. Good balance of fun activities as well as work.

Cons

Not very easy to advance.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (2)

    Horrible abusive management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Houston, TX
    Former Employee - Customer Service Agent in Houston, TX

    I worked at JetBlue full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    First few years was a great place with pleasant work environment and great travel benefits, but after change of management and practices, not much to like about the company or working conditions anymore.

    Cons

    New management draconian, abusive, conniving and downright mean-spirited; just always looking for any reason to knock you, belittle you and/or hand out disciplinary action; could really blow any little thing out of proportion. Supervisors would often have you in situations where you would be 'damned if you do, damned if you don't, or you can only take choice A or B in a bad situation, and you will get yelled at/disciplined no matter which one you choose; would even at times ask you to do something and then scream at you for doing exactly what you were asked! (Of course if I didn't, I'm sure they would have been quick to charge me with insubordination!) Held to unrealistically short times to turn aircraft at gate, often without tools needed to do job properly; some staff led to compromise safety for fear of being disciplined/written up if they didn't make the turn time. Airline had horrible contingency planning, sometimes irrationally cancelling our flights when weather conditions not that bad to warrant it, and would leave some customers stranded for up to 5 or 6 days, and without the option to rebook to another airline (Rule 240 like other airlines can). Also, new reservation system full of bugs, IT very slow to fix, would constantly change procedures (for rebooking, ticket changes, etc.) without telling us, and of course, we get blamed for it.

    Advice to Management

    Since you brag about integrity being one of the company's values and hold us to it, maybe you should hold yourself to it in the way you treat your staff; have realistic expectations, understand we are often left in bad situations we can only do so much about, and for those supervisors who abuse their authority and treat staff badly, its time they got a taste of their own medicine.


  2. Best Place to be

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airport Operations Crew Member in Boston, MA
    Former Employee - Airport Operations Crew Member in Boston, MA

    I worked at JetBlue full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Amazing benefits, and exciting place to work. Lots of room for growth and endless opportunities.

    Cons

    Get stuck with awful shifts 4 am. The attendance policy is intense. Stressful situations working at the airport.


There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

Work at JetBlue? Share Your Experiences

JetBlue

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.