There are newer employer reviews for JetBlue

Truly mixed feelings

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service Agent and Their Was No Feedback Except Negative When and If IT Ever Happened in Boston, MA
Former Employee - Customer Service Agent and Their Was No Feedback Except Negative When and If IT Ever Happened in Boston, MA

I worked at JetBlue

No opinion of CEO
No opinion of CEO

Pros

The Benefits! The salary is relatvely better then the rest of the industry.

Cons

Unexperience management. The head training liason didnt' even know how to work any of the Microsoft programms. How are you suppose to lead and train ifyou can't make a document.

Advice to Management

How about we be on the same page. Don't say one thing to your employees and then a few months down the road say another thing. You lose major intergrity and resepect from your employees when you don't tell the truth .. Six months or a year!?

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  1. Helpful (1)

    Love company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Forest Hills, NY
    Current Employee - Anonymous Employee in Forest Hills, NY

    I have been working at JetBlue

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Company culture is great. The Crewmembers here are very honest, understanding, and easy to work with. Company has a lot of entrepreneurial spirit.

    Cons

    JetBlue is a small airline mentality that is slowly shifting towards big airline mentality. This process takes time and some managers & directors do not see the reasons why decisions are made a certain way. Some are quick to jump to conclusions and think negatively without finding out the full picture.

    There is no feedback system in place to suggest improvement points for management. Performance appraisals are only performed downward (managers to staff) and not upward (staff to managers).

    Advice to Management

    Better communicate with Crewmembers internally prior to releasing information to the public.

  2. Jetblue
    Jetblue: Good idea but poor planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Beach, CA
    Current Employee - Anonymous Employee in Long Beach, CA

    I have been working at JetBlue

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Excellent fringe benefits. Ability to go where you want within the company.

    Cons

    Poor company cohesivness. Poor selection of supervisors/managers that have little to no clue how to run the operation.

    Advice to Management

    If they place a high emphasis not just on experience but education when hiring managers it would do them a lot of good. Also they need to learn that putting someone in a management position with little to no experience and expecting them to make everyone happy is not going to happen. They need to hire managers, not go out and find people to fill the role of a manager.

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