There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

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Helpful (1)

No opinion

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - General Manager in Salt Lake City, UT
Former Employee - General Manager in Salt Lake City, UT

I worked at JetBlue

No opinion of CEO
No opinion of CEO

Pros

Flexible time off, good place to be if you get sick.

Cons

Higher management (VP's) is old school and autonomous. Not very good at trickling down top management new ideas to middle management.

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  1. Great Customer Service company, but at-will employer status makes company a challenge to work for.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL

    I have been working at JetBlue

    No opinion of CEO
    No opinion of CEO

    Pros

    -Great travel perks: crewmembers fly for free - as well their parents, spouse (significant other), and kids.
    -Preferential bidding for flight attendant line holders.
    -Company is 11 years old and new cities are being added often.
    -Great route network.
    -Competent business-savvy leadership.
    -Great customers.
    -Great product.

    Cons

    -At-will employer in which you can be terminated for any or no reason.
    -No union thus no protection in case of merger/acquisition.
    -Operation is first...everything else is a distant second.
    -Company does not back up their crewmembers during challenging times.
    -Expensive medical benefits.
    -Crewmembers are often fearful of write-ups for any passenger complaints.
    -Imcompetent middle management
    -Cronysism is encouranged.
    -Leadership's communication towards crewmembers is often patronizing.
    -The 5 values (Safety, Caring, Integrity, Fun, and Passion) are selective and don't apply to leadership.
    -No accountability by leadership.

    Advice to Management

    If you take care of your crewmembers, they will take care of the customers; not the other way around.

  2. Great Place to Work!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern Engineer in Forest Hills, NY
    Former Employee - Intern Engineer in Forest Hills, NY

    I worked at JetBlue

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    free standby travel, flextime, casual environment, GREAT PEOPLE

    Cons

    pay is low, work is long and hard, company does not have large budget--project selection becomes challenging

    Advice to Management

    Great company, good direction. Invest in your people, invest in future technology!

There are newer employer reviews for JetBlue
There are newer employer reviews for JetBlue

See Most Recent

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