JetBlue

  www.jetblue.com
  www.jetblue.com
There are newer employer reviews for JetBlue

 

Great Customer Service company, but at-will employer status makes company a challenge to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Flight Attendant in Orlando, FL
Current Employee - Flight Attendant in Orlando, FL

I have been working at JetBlue

Pros

-Great travel perks: crewmembers fly for free - as well their parents, spouse (significant other), and kids.
-Preferential bidding for flight attendant line holders.
-Company is 11 years old and new cities are being added often.
-Great route network.
-Competent business-savvy leadership.
-Great customers.
-Great product.

Cons

-At-will employer in which you can be terminated for any or no reason.
-No union thus no protection in case of merger/acquisition.
-Operation is first...everything else is a distant second.
-Company does not back up their crewmembers during challenging times.
-Expensive medical benefits.
-Crewmembers are often fearful of write-ups for any passenger complaints.
-Imcompetent middle management
-Cronysism is encouranged.
-Leadership's communication towards crewmembers is often patronizing.
-The 5 values (Safety, Caring, Integrity, Fun, and Passion) are selective and don't apply to leadership.
-No accountability by leadership.

Advice to ManagementAdvice

If you take care of your crewmembers, they will take care of the customers; not the other way around.

No opinion of CEO

304 Other Employee Reviews for JetBlue (View Most Recent)

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  1.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern Engineer in Forest Hills, NY
    Former Employee - Intern Engineer in Forest Hills, NY

    I worked at JetBlue

    Pros

    free standby travel, flextime, casual environment, GREAT PEOPLE

    Cons

    pay is low, work is long and hard, company does not have large budget--project selection becomes challenging

    Advice to ManagementAdvice

    Great company, good direction. Invest in your people, invest in future technology!

    Recommends
    Approves of CEO
  2. 3 people found this helpful  

    Jetblue Salt Lake SSC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT

    I have been working at JetBlue

    Pros

    free standby travel if you make enough to go anywhere. If you don't really need additional income but just want your family to fly free on standby basis, this is a good job. If you are single or don't have any kids at home, it is a waste of your precious talent.

    Cons

    very, very, low pay. 8.50 for 6 months in training then 9.50 per hour

    Advice to ManagementAdvice

    Do not allow managers in small areas like Groups to make hiring decistions on personality conflicts. Expect and demand supervisors to be GOOD people persons. Politics at SSC is costing Jetblue, a great number of highly qualified employees, they are leaving to go to EBAY and be paid a decent wage.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for JetBlue

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